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davebrown89
Level: Powered On

gallery canvas scroll unresponsive on start up

I have built a very simple application for our operations department that is essentialy a digital quick reference guide for our crisis management plan.  One of the screens is a call tree that has three datacards in a canvas gallery with a few buttons that call contacts in our organization.  

 

I've noticed that the scroll functionality freezes for my end users the first time they navigate to the screen.  If they jump back to another screen and then go back they are able to scroll down to see the third card.  Is this a known issue or is something I'm causing by having multiple buttons within each card?  

 

Obviously in a crisis it's not ideal to have users clicking back and forth between screens when they should be focused on communicating with our team.

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davebrown89
Level: Powered On

Re: gallery canvas scroll unresponsive on start up

Hi Mona,

 

After researching the issue on other forums/communities I found that the issue was resolved by turning off "Improved app rendering (final validation)" in the app settings.  Not sure why this is exactly but others have resolved this bug with the same fix.  

 

Dave

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2 REPLIES 2
Community Support Team
Community Support Team

Re: gallery canvas scroll unresponsive on start up

Hi @davebrown89,

 

It seems that I cannot reproduce your issue. Is it a Form control? What is your data source of this form? 

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
davebrown89
Level: Powered On

Re: gallery canvas scroll unresponsive on start up

Hi Mona,

 

After researching the issue on other forums/communities I found that the issue was resolved by turning off "Improved app rendering (final validation)" in the app settings.  Not sure why this is exactly but others have resolved this bug with the same fix.  

 

Dave

View solution in original post

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