Testing app on iPad but get crashes often. When using the app I randomly get a white screen for a few seconds and then the app closes and takes me back to a list of all my apps. When I reopen the app I was using it is resized and does not fill the whole screen. Have to completely close out of PowerApps and reopen to fix.
Hi @Anonymous,
Thanks for the feedback.
Please make sure you have updated to the latest version, both the IOS version, and PowerApps version:
IOS: 10.3.3
PowerApps player: 2.0.676
If possible, take a try to uninstall PowerApps and then install it again to check.
If issue still insists, please share your session ID, after reproduce the symptom:
Session ID could be found under:
Account->Session Details
Regards,
Michael
The session ID I have after the issue has been recreated is: 9AC887FD-4D4D-622F-6C28-7F7CBFF0004
I will now try to update software and see if the issue comes back.
@Anonymous wrote:Testing app on iPad but get crashes often. When using the app I randomly get a white screen for a few seconds and then the app closes and takes me back to a list of all my apps. When I reopen the app I was using it is resized and does not fill the whole screen. Have to completely close out of PowerApps and reopen to fix.
I have this issue on all of my iPad's (but none on the web browser) and have learned to work around some of the limitations of the app itself to reduce crashes.
A few things I've done to help lower the crash amounts:
Hopefully some of those help!
Hi,
I have updated both iOS and PowerApps to the latest software and had the same issue. The session ID this time was 64ff5772-4d18-95b6-a055-e61637e53029
EDIT - Same again session ID fc0dafe3-0a43-08bf-6c35-9483942f3989
Thanks
Joe
Hi @v-micsh-msft, has there been any updates regarding this issue as I am still getting the same problem.
Thanks
Joe
How can I find out if my app data is getting too "heavy" for IPAD/ IPHONE?
The performance on Android seems much better.
As mentioned on your youtube comments ...I am facing some crashes on iPad and even iPhone 7.
, I tried to modify the app but still getting this crash
(only collecting only rows of data into collection - no photos yet).
So my app is basically contain 20 customers . It works like a checkout cart
I dont have "Forall". only use ClearCollect / Collect/ UpdateIf/ RemoveIf.
_So for each time a customer would like to order they go to a product selection gallery.
Each item is collected into a temp collection called "NewOrder" (new survey about the same logic , also for the product) .
_The user input the quantity and then upon submitting, I update the NewOrder with the new of the User code/name and Collect to my "DoneOrder" (containing the final order).
_On the first orders the app seems smooth, but then after saving the new order, when I go to the product gallery, it just kept getting crashes suddenly.
_My product gallery is a nested one, Items I used Groupby ...This never changes - I am not recollecting new data (I do this on the first home screen and after everything into collection, user should never go to this first screen again)
Below are some of the IDs (if you can look into them).
312e7b32-b9bd-4d8c-a91e-a80f745e88e7
9243c6f7-0ed9-4aa0-99a8-998911e191a8
8cb21079-9593-4ce4-b3ea-7b4bea00e12f
All of a sudden , a blank screen appear with a spinner that lead me back to the first screen
Back on this issue, I tested some scenarios, still get the "white screen" and PowerApps just "kicked me back to first screen.
(1) Clear all collection -> still crashes after a few minutes flipping between screens
(2) I have images in one green -> tried to delete loading of all images => still got crash
I guess it could be a bug with iOS that cannot be solved
It's time for the SECOND Power Apps Copilot Coffee Chat featuring the Copilot Studio product team, which will be held LIVE on April 3, 2024 at 9:30 AM Pacific Daylight Time (PDT). This is an incredible opportunity to connect with members of the Copilot Studio product team and ask them anything about Copilot Studio. We'll share our special guests with you shortly--but we want to encourage to mark your calendars now because you will not want to miss the conversation. This live event will give you the unique opportunity to learn more about Copilot Studio plans, where we’ll focus, and get insight into upcoming features. We’re looking forward to hearing from the community, so bring your questions! TO GET ACCESS TO THIS EXCLUSIVE AMA: Kudo this post to reserve your spot! Reserve your spot now by kudoing this post. Reservations will be prioritized on when your kudo for the post comes through, so don't wait! Click that "kudo button" today. Invitations will be sent on April 2nd.Users posting Kudos after April 2nd. at 9AM PDT may not receive an invitation but will be able to view the session online after conclusion of the event. Give your "kudo" today and mark your calendars for April 3rd, 2024 at 9:30 AM PDT and join us for an engaging and informative session!
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TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users. With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips! This Week's Tip: Power Up Your Profile! 🚀 It's where every Community member gets their start, and it's essential that you keep it updated! Your Community User Profile is how you're able to get messages, post solutions, ask questions--and as you rank up, it's where your badges will appear and how you'll be known when you start blogging in the Community Blog. Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Password Puzzles? No Problem! Find out how to sync your Azure AD password with your community account, ensuring a seamless sign-in. No separate passwords to remember! Job Jumps & Email Swaps Changed jobs? Got a new email? Fear not! You'll find out how to link your shiny new email to your existing community account, keeping your contributions and connections intact. Username Uncertainties Unraveled Picking the perfect username is crucial--and sometimes the original choice you signed up with doesn't fit as well as you may have thought. There's a quick way to request an update here--but remember, your username is your community identity, so choose wisely. "Need Admin Approval" Warning Window? If you see this error message while using the community, don't worry. A simple process will help you get where you need to go. If you still need assistance, find out how to contact your Community Support team. Whatever you're looking for, when it comes to your profile, the Community Account Support Knowledge Base article is your treasure trove of tips as you navigate the nuances of your Community Profile. It’s the ultimate resource for keeping your digital identity in tip-top shape while engaging with the Power Platform Community. So, dive in and power up your profile today! 💪🚀 Community Account Support | Power Apps Community Account Support | Power AutomateCommunity Account Support | Copilot Studio Community Account Support | Power Pages
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We know many of you visit the Power Platform Communities to ask questions and receive answers. But do you know that many of our best answers and solutions come from Community members who are super active, helping anyone who needs a little help getting unstuck with Business Applications products? We call these dedicated Community members Super Users because they are the real heroes in the Community, willing to jump in whenever they can to help! Maybe you've encountered them yourself and they've solved some of your biggest questions. Have you ever wondered, "Why?"We interviewed several of our Super Users to understand what drives them to help in the Community--and discover the difference it has made in their lives as well! Take a look in our gallery today: What Motivates a Super User? - Power Platform Community (microsoft.com)
Welcome to this month’s celebration of our Community User Groups and exciting User Group events. We’re thrilled to introduce some brand-new user groups that have recently joined our vibrant community. Plus, we’ve got a lineup of engaging events you won’t want to miss. Let’s jump right in: New User Groups Sacramento Power Platform GroupANZ Power Platform COE User GroupPower Platform MongoliaPower Platform User Group OmanPower Platform User Group Delta StateMid Michigan Power Platform Upcoming Events DUG4MFG - Quarterly Meetup - Microsoft Demand PlanningDate: 19 Mar 2024 | 10:30 AM to 12:30 PM Central America Standard TimeDescription: Dive into the world of manufacturing with a focus on Demand Planning. Learn from industry experts and share your insights. Dynamics User Group HoustonDate: 07 Mar 2024 | 11:00 AM to 01:00 PM Central America Standard TimeDescription: Houston, get ready for an immersive session on Dynamics 365 and the Power Platform. Connect with fellow professionals and expand your knowledge. Reading Dynamics 365 & Power Platform User Group (Q1)Date: 05 Mar 2024 | 06:00 PM to 09:00 PM GMT Standard TimeDescription: Join our virtual meetup for insightful discussions, demos, and community updates. Let’s kick off Q1 with a bang! Leaders, Create Your Events! Leaders of existing User Groups, don’t forget to create your events within the Community platform. By doing so, you’ll enable us to share them in future posts and newsletters. Let’s spread the word and make these gatherings even more impactful! Stay tuned for more updates, inspiring stories, and collaborative opportunities from and for our Community User Groups. P.S. Have an event or success story to share? Reach out to us – we’d love to feature you!
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