I have a form that is exhibiting weird behavior and its upsetting the users. Any help would be appreciated.
Troubleshooting so far:
There is nothing special about the affected dropdowns. What am I missing?
That's a pity.
Does it only happen once you're past the original bit of the screen? That is the case for mine.
I've seen several other threads where folks are advocating for more scroll controls, namely being able to reset the scroll when a form is reset (so users end up back at the top). Our need is the inverse, but having some control over it would solve the issue.
A fix has been shipped by this point--and a few other users have reported this issue is resolved for them. Can you confirm if you are still experiencing this jumping issue?
Hi @mr-dang, I can confirm this iPhone "jump" issue still exists. On Monday I rolled an app out to ~315 users at my company. The iPhone "jump" issue was included in a "known issues and troubleshooting" video. Today (7/4/18), I received the following message from a User:
Every time I select a dropdown box I was returned to the top fo the page. Page really lagged when trying to scroll from top to bottom"
The problem is exactly illustrated in @ericonline's post/video above.
Is there additional information I could gather from the user on this?
Is there additional information I could give you?
In the event that you encounter an issue, it is a good practice to have a sessionid ready:
I'm having another issue on iPhone where I can't open an app. Once its selected from the PowerApps list, it just sits on "Opening" forever. Never opens. I just updated to iOS 11.4 and the problem went away for 2 days post-update. Now its back.
Regarding this second issue, it is a good idea to start a new thread so that it does not steer the current thread off-topic or get buried because it is off-topic with the rest.
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