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Advocate III
Advocate III

issue loading application.

Hi everybody.

I develop application for all my team and I published an update today. Everything worked fine and 5 of them had downloaded and used it well. One of them launched the app, it downloaeded and the screen stay on the loading dots (wich are running).

Image-1.jpgw


nothing can be done... the app doesn't load, we try to load another one app and it stay on this one loading.

I killed powerapps (with the main ipad button twice), turned of and on again and it stays on this app.

What can I do ?

 

Thank you in advance for your support. have a nice weekend everybody!!

1 ACCEPTED SOLUTION

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Advocate III
Advocate III

Re: issue loading application.

hi @DavesTechTips. Thank you so much for responding and for your support. I found the solution:

 

I just erased the cache data on the powerapps.

 

for your information the app worked in a browser and the other apps works well on the ipad.

 

thank you again

View solution in original post

2 REPLIES 2
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Super User II
Super User II

Re: issue loading application.

Hi @keshamer.

 

Is it still working fine for the other 5?

 

What happens when the user tries to access it on a browser? This will determine whether it is a problem with the mobile player or maybe permissions?

 

Have a great day.

Highlighted
Advocate III
Advocate III

Re: issue loading application.

hi @DavesTechTips. Thank you so much for responding and for your support. I found the solution:

 

I just erased the cache data on the powerapps.

 

for your information the app worked in a browser and the other apps works well on the ipad.

 

thank you again

View solution in original post

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