On your side, you could consider confiure a specific field in your D365 CRM Form layout as a canvas app (customize a new canvas app), then within the app, add Users Entity (Contacts Entity or Accounts Entity) as a data source, where the user of your D365 is stored. Then add a Edit form or Display form in this app, connect it to the data source, then set the Itemproeprty of the Edit form or Display form to following:
Then when you edit a user record from your D365 CRM form, the details of this user would be displayed within this embedded canvas app.
Please consider take a try with above solution, check if the issue is solved.
Community Support Team _ Kris Dai If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.