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Advocate I
Advocate I

"Sorry, there's been a disconnect" when trying to access PowerApps

I see this was an issue back in March.  This just started for us today.  Appears that if you keep attempting to access the power app you might be able to get in but then it kicks you back out again.  Anyone else getting this error and do we know when it will be fixed?



New Member

Same for us.  Any ETA on resolution from PowerApps team?

Advocate II
Advocate II

Same here in SE USA.

Frequent Visitor

I'm also getting this error across devices in Connecticut, USA.

Advocate II
Advocate II

Same issue here.

Like the last time this happened in March, we probably just need to wait.

Unfortunately, none of the status pages are showing an issue yet.

Azure status

Microsoft 365 Service health status

Azure DevOps - Status

Support | Microsoft Power Apps

Regular Visitor

The same case in Monterrey, México, what’s wrong??

Advocate II
Advocate II

Update: found that there is an incident listed in my Microsoft 365 Admin Center > Service Health > Incidents.
Looks like they're estimating that it started around 3:00AM...



New Member

I am also seeing the same issue this morning: 

"Sorry, there's been a disconnect

We can't get that information right now. Either try again or check our support page to see if there are any known issues."
Doesn't seem to be a workaround. 


Frequent Visitor

Same issue here at Harvard in Boston.

Regular Visitor

Is there any answer?

I think their support staff are still in bed.  Maybe someone can text or call them?  I don't have their number.  Just need to get back to work down in SC.

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