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Josiah
Advocate II
Advocate II

"The app stopped working" on opening

Hi, some of our employees are receiving "The app stopped working. Try refreshing your browser." error today, using a different browser was a work around for most but some cannot get into the app even after trying different browsers and clearing cache.

Is this because my app has been brought up to a newer version as I made some changes to the app to fix daylight savings issues this morning.
This is a timesheet application and we have about 40 users on it with only about 4 that cannot get in.

I have attached a sample of the error
App Id: ae60e435-853d-4a96-80bc-490dac15b249

5 REPLIES 5
WarrenBelz
Super User
Super User

Hi @Josiah ,

Have you tried running this from PowerApps rather than inside Teams? Also Chrome in our experience seems to be far more consistent.

 

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claudiosvcc
Power Apps
Power Apps

hi @Josiah , is it possible to send to me as a private message a network trace of these users that are experiencing problems?
It works the browser trace or a Fiddler capture of the session.

Yes they were getting the issue in chrome also, just that certain user sent the screenshot to me while using it inside teams.

@claudiosvcc  sorry i am having trouble getting hold of the user that is still having the issue. I have researched and found a way to do the browser trace will get it to you once this user gets back to me.
Thanks

That will be great @Josiah , thanks

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