server response: Failed database_name: Login failed for user 'token identified principal'

[wctoddy]

Good night. I'm having problems when trying to register information through a sql database record in the cloud. The connector is SQL Server and the authentication type is "Azure AD Integrated".

All users are from the same company. They all have the email with the same microsoft 365 domain and have the premium account.
Some users are able to register normally, while for others the login error encountered for the user 'primary identified token.

What should I do? ask admins to verify that users have access to the database through management in azure ad?