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ib888877
Level: Power Up

the on-premises data gateway installation has failed

Hello, I'm facing the following error when installing on-premises data gateway the on-premises data gateway installation has failed Log in attach, Best Regards, Iyad

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Community Support Team
Community Support Team

Re: the on-premises data gateway installation has failed

Hi @ib888877,

 

Please take a try to re-start your computer, and then re-install the On-premise data gateway through the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference

 

then check if the issue is solved.

 

Please also check if your computer have meet the requirements for installing the On-premise data gateway. More details about the requirements for installing the On-premise data gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference#installation-and-conf...

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
Community Support Team
Community Support Team

Re: the on-premises data gateway installation has failed

Hi @ib888877,

 

Based on the error log file that you provided, I think the issue is in here:6.JPG

 

The user @Anantharuban has faced same issue with you, please check the response within the following thread:

https://community.powerbi.com/t5/Report-Server/Power-BI-On-premises-data-gateway-install-failed/td-p...

 

Please take a try to open secpol.msc, then find "Create global objects" policy as mentioned within above thread, and then create your own account within it, check if the issue is solved.7.JPG

 

 

 

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ib888877
Level: Power Up

Re: the on-premises data gateway installation has failed

I just tried it, it didn't solve it.

Highlighted
Community Support Team
Community Support Team

Re: the on-premises data gateway installation has failed

Hi @ib888877,

 

Please take a try to re-start your computer, and then re-install the On-premise data gateway through the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference

 

then check if the issue is solved.

 

Please also check if your computer have meet the requirements for installing the On-premise data gateway. More details about the requirements for installing the On-premise data gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference#installation-and-conf...

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

ib888877
Level: Power Up

Re: the on-premises data gateway installation has failed

Thank you it's working now.

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