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T_T
Level: Powered On

Automated phone call authentication where they need to enter "#"

When i share my powerapp to my colleagues, they will receive a automated phone call authentication where they need to enter "#". This makes sharing to entire company staff a hassle for the users.

Kindly advise how to avoid the automated authentication call from microsoft at initial sign-in to a shared app.

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Super User
Super User

Re: Automated phone call authentication where they need to enter "#"

Hi @T_T 

The reason for this is because your tenant is configured to use mult-factor authentication. To remove this, you'll need to disable multi factor authentication from the Office Admin Centre. If you don't have permissions to do this, you'll have a to ask your administrator to do this.

To configure this, go the Office Admin Portal.

https://admin.microsoft.com/AdminPortal/Home#/users

Next, find your user and click the 'manage multifactor authentication' link. You can use the next page that appears to configure the authentication settings.

 

image.png

 

1 REPLY 1
Super User
Super User

Re: Automated phone call authentication where they need to enter "#"

Hi @T_T 

The reason for this is because your tenant is configured to use mult-factor authentication. To remove this, you'll need to disable multi factor authentication from the Office Admin Centre. If you don't have permissions to do this, you'll have a to ask your administrator to do this.

To configure this, go the Office Admin Portal.

https://admin.microsoft.com/AdminPortal/Home#/users

Next, find your user and click the 'manage multifactor authentication' link. You can use the next page that appears to configure the authentication settings.

 

image.png

 

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