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BK55
Level: Powered On

Deleted apps still appear on mobile app

Apps that I have deleted from web/studio still appear on mobile app. clicking on the app shows "Failed to load App. An unknown Error occurred." which is expected since it has been deleted. And under Details, there is no delete option. How can I remove these apps from mobile mobile powerapps?

5 REPLIES 5
Community Support Team
Community Support Team

Re: Deleted apps still appear on mobile app

Hi @BK55,

 

This should be sync issue.

Log out and login again should have the deleted apps removed under Mobile App.

Besides, if issue insists, would it be convemient for you to share your session ID?

Tab the top-left, then click:

Session Details

Make a note of the Session ID, then share it here.

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
BK55
Level: Powered On

Re: Deleted apps still appear on mobile app

logging out didn't work. Here is the id 13aeddbb-74cf-a30c-d8eb-7c3b0f3caff4

 

Community Support Team
Community Support Team

Re: Deleted apps still appear on mobile app

Hi @BK55,

 

Thanks for sharing.

Besides, have you tried to uninstall and re-install the App?

Further, would you please also check the PowerApps mobile version, under Android, IOS , or Windows 10 Mobile?

PowerAppd mobile under ISO version should be: 2.0.611

Under Android version should be: 2.0.610

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
BK55
Level: Powered On

Re: Deleted apps still appear on mobile app

I had to uninstall the Powerapps to clear the deleted apps.

Toasteroven
Level: Powered On

Re: Deleted apps still appear on mobile app

I have this same issue. Its not really realistic to expect me to tell everyone to uninstall and reinstall powerapps every time i put out a new version and want to delete the old ones. Is there a workaround?

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