cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
aorphan
Advocate III
Advocate III

Galleries not rendering properly after publishing

Hello,

 

I am running into an issue where my galleries load just fine in the designer when I click Preview. However, when I publish and go to Play (run) my app, my gallery on the main screen does not load. However, after I put in search criteria into the search box, and backspace it, then it renders. This problem exists in another screen in another one of our apps. This is recent as these galleries were functioning properly up until recently (noticed today). What changed??

2 ACCEPTED SOLUTIONS

Accepted Solutions

Hi @tahoon ,

Thanks for the reply. We were able to work around the issue. Please note that this is still bugged and this is simply a workaround. I will post the info here in-case anyone else runs into a similar issue.

We have what we call a "master screen" which contains "base" groups of controls and other "pointer" groups which function as pointers/references to the base groups. As mentioned earlier, this is to cut down on repetetive development in PowerApps. We simply copy a "pointer" group to a new screen when we need it. This enables us to modify colors, dimensions, etc. with ease across multiple screens. This "master screen" is never actually displayed at runtime.

The issue appears to be with Galleries. Specifically, the very first gallery that attempts to render. The rows flash for a second, and then are immediately hidden. It's clearly a bug that occurs when the labels reference our "master screen" label properties within galleries.

The solution was to delete all controls from the galleries and make all the labels and icons local to just that screen. Unfortunately, this means we cannot use this design pattern for galleries, at least not for the first gallery that is rendered.

View solution in original post

aorphan
Advocate III
Advocate III

Something is bugged with the forums, I keep getting an exception when attempting to view my previous reply. Here's my previous reply reposted:

--
Hi @tahoon ,

Thanks for the reply. We were able to work around the issue. Please note that this is still bugged and this is simply a workaround. I will post the info here in-case anyone else runs into a similar issue.

We have what we call a "master screen" which contains "base" groups of controls and other "pointer" groups which function as pointers/references to the base groups. As mentioned earlier, this is to cut down on repetetive development in PowerApps. We simply copy a "pointer" group to a new screen when we need it. This enables us to modify colors, dimensions, etc. with ease across multiple screens. This "master screen" is never actually displayed at runtime.

The issue appears to be with Galleries. Specifically, the very first gallery that attempts to render. The rows flash for a second, and then are immediately hidden. It's clearly a bug that occurs when the labels reference our "master screen" label properties within galleries.

The solution was to delete all controls from the galleries and make all the labels and icons local to just that screen. Unfortunately, this means we cannot use this design pattern for galleries, at least not for the first gallery that is rendered.

View solution in original post

17 REPLIES 17
v-yuxima-msft
Community Support
Community Support

Hi @aorphan 

 

Could you please try to clear cache and cookies and then test?

Could  you please try with other browsers?

Is the issue always exists?

Could you please share the screenshot of your issue?

 

save-publish-app

 

Best Regards.

Yumia

Hi @v-yuxima-msft ,

I always use PowerApps in Chrome Incognito mode so that cookies and cache are never an issue. I have tried opening new Incognito windows and get the same result.

Here I am editing my app in the Designer. I click the Preview button. Notice how a data row is returned in my gallery:

App in designer, Preview mode.App in designer, Preview mode.

Session ID: fac3ad43-710e-4ec4-95b4-309fd3e5c859
PowerApps 3.19062.20

Now, when app is published, and I click Play, here is the result:

Same app after publishing, Play mode.Same app after publishing, Play mode.

Session ID: 6bcc155b-2a3e-45ae-8dcc-90891b1f4aeb
PowerApps 3.19061.8

Notice how there is no row where I expect there to be one.

This is an issue in our other apps as well. This bug occurred recently for us.

Another thing to note: someone else suggested we disable the "Explicit column selection" setting. This setting is already disabled for our apps, so it's not that.

Please take a look and let us know what you find. 

Thanks!

Hi @v-yuxima-msft , any update on this? This is still an issue for several of our apps. I provided multiple screenshots and session ID's. Let us know. Thanks!

Try re-publishing the app again to get the latest fixes. If that doesn't work, you can try adding "debugging labels". That means adding Label controls that give you information about what the app is doing. For example,

  • add a Label and set its Text property to First(<the same expression you used in Gallery.Items>).someValue. This makes the label show the first item that is supposed to be in the gallery. If it shows up, that means the issue is with the gallery and not filtering nor fetching of data.
  • add a Label and set its Text property to First(<data source used in Gallery.Items, without filter>).someValue. This makes the label show the first item of the data source. If it shows up, that means the issue is with the gallery and not fetching data.
  • If the labels don't show any text, it is likely an issue with fetching of data.

Hi @tahoon ,

I tried saving and republishing like you suggested, same issue.

I then tried adding the debug label like you suggested. The label rendered properly as expected (green circle) but the gallery did not (red circle):

After republishing, Play mode, with debug label.After republishing, Play mode, with debug label.

Session ID: 6ab82a66-6c90-4616-8967-43094cc9119d
PowerApps 3.19063.10

This is still an issue with our other apps as well. Please take a look and let us know.

Thanks!

What data source are you using? Sharepoint, CDS, SQL, ...

You could also try inserting a brand new gallery with its Items set to the data source (or the same expression used in the non-working gallery). Just have a Label as its only content. This will help determine if the existing gallery or its contents might be malfunctioning.

Also check the app settings if any have been changed from the defaults. You can create a new app to see what the default settings are. See File > App settings > Advanced settings

Hi @tahoon ,

We are using CDS as our data source.

I tried dropping and re-adding the gallery, no luck. The problem persists.

The only Preview feature we have different from default is "Delayed load" which is disabled. The reason is because the main/ first screen does not render properly with this enabled. It may have something to do with how our app is set up; we have a "master screen" which we store several controls, and we copy "references" of these controls to other screens. This is to cut down on repetetive development in PowerApps, as well as enabling us to make easy changes (colors, dimensions, etc.) that will be reflected throughout our app as there is no CSS equivalent in PowerApps it seems.

We are using the following Experimental Features (not going to disable, they are used throughout):

  • Formula-level error management
  • Try the enhanced Group control
  • Components
  • Enable formula bar result view

Again, the bug occurs after the app is published in Play mode. It is extremely frustrating to debug this because the problem doesn't exist in the designer/ Preview mode. It looks like data begins to render, and is then immediately hidden. If you input text into the search box, then backspace, the rows render as expected.

Hello again @v-yuxima-msft & @tahoon ,

This is still bugged. I have provided several detailed explanations, session ID's and screenshots. Is there any update on this? Perhaps it is related to the "Control property optimization" setting that was pushed live for all recently?

Thanks!

There are no obvious errors from the session IDs.

Can you share what Gallery.Items expression is set to? Does it work if you simply set Gallery.Items=<dataSource>, without any filtering expression?

Is the Gallery at the "top level" of the screen? Or is it inside something else, like another gallery, an improved Group control, or a Component?

Are there any Refresh(<dataSource>) calls happening?

 

The goal here is to simplify the app until the items are loaded correctly. This will help isolate what the problem is.

If this is a blocking issue for you, a workaround could be to set the filter text to something and then clear it after a delay using a Timer control.

Helpful resources

Announcements

Exclusive LIVE Community Event: Power Apps Copilot Coffee Chat with Copilot Studio Product Team

  It's time for the SECOND Power Apps Copilot Coffee Chat featuring the Copilot Studio product team, which will be held LIVE on April 3, 2024 at 9:30 AM Pacific Daylight Time (PDT).     This is an incredible opportunity to connect with members of the Copilot Studio product team and ask them anything about Copilot Studio. We'll share our special guests with you shortly--but we want to encourage to mark your calendars now because you will not want to miss the conversation.   This live event will give you the unique opportunity to learn more about Copilot Studio plans, where we’ll focus, and get insight into upcoming features. We’re looking forward to hearing from the community, so bring your questions!   TO GET ACCESS TO THIS EXCLUSIVE AMA: Kudo this post to reserve your spot! Reserve your spot now by kudoing this post.  Reservations will be prioritized on when your kudo for the post comes through, so don't wait! Click that "kudo button" today.   Invitations will be sent on April 2nd.Users posting Kudos after April 2nd. at 9AM PDT may not receive an invitation but will be able to view the session online after conclusion of the event. Give your "kudo" today and mark your calendars for April 3rd, 2024 at 9:30 AM PDT and join us for an engaging and informative session!

Tuesday Tip: Unlocking Community Achievements and Earning Badges

TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!     THIS WEEK'S TIP: Unlocking Achievements and Earning BadgesAcross the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. These badges each signify a different achievement--and all of those achievements are available to any Community member! If you're a seasoned pro or just getting started, you too can earn badges for the great work you do. Check out some details on Community badges below--and find out more in the detailed link at the end of the article!       A Diverse Range of Badges to Collect The badges you can earn in the Community cover a wide array of activities, including: Kudos Received: Acknowledges the number of times a user’s post has been appreciated with a “Kudo.”Kudos Given: Highlights the user’s generosity in recognizing others’ contributions.Topics Created: Tracks the number of discussions initiated by a user.Solutions Provided: Celebrates the instances where a user’s response is marked as the correct solution.Reply: Counts the number of times a user has engaged with community discussions.Blog Contributor: Honors those who contribute valuable content and are invited to write for the community blog.       A Community Evolving Together Badges are not only a great way to recognize outstanding contributions of our amazing Community members--they are also a way to continue fostering a collaborative and supportive environment. As you continue to share your knowledge and assist each other these badges serve as a visual representation of your valuable contributions.   Find out more about badges in these Community Support pages in each Community: All About Community Badges - Power Apps CommunityAll About Community Badges - Power Automate CommunityAll About Community Badges - Copilot Studio CommunityAll About Community Badges - Power Pages Community

Tuesday Tips: Powering Up Your Community Profile

TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!   This Week's Tip: Power Up Your Profile!  🚀 It's where every Community member gets their start, and it's essential that you keep it updated! Your Community User Profile is how you're able to get messages, post solutions, ask questions--and as you rank up, it's where your badges will appear and how you'll be known when you start blogging in the Community Blog. Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile.     Password Puzzles? No Problem! Find out how to sync your Azure AD password with your community account, ensuring a seamless sign-in. No separate passwords to remember! Job Jumps & Email Swaps Changed jobs? Got a new email? Fear not! You'll find out how to link your shiny new email to your existing community account, keeping your contributions and connections intact. Username Uncertainties Unraveled Picking the perfect username is crucial--and sometimes the original choice you signed up with doesn't fit as well as you may have thought. There's a quick way to request an update here--but remember, your username is your community identity, so choose wisely. "Need Admin Approval" Warning Window? If you see this error message while using the community, don't worry. A simple process will help you get where you need to go. If you still need assistance, find out how to contact your Community Support team. Whatever you're looking for, when it comes to your profile, the Community Account Support Knowledge Base article is your treasure trove of tips as you navigate the nuances of your Community Profile. It’s the ultimate resource for keeping your digital identity in tip-top shape while engaging with the Power Platform Community. So, dive in and power up your profile today!  💪🚀   Community Account Support | Power Apps Community Account Support | Power AutomateCommunity Account Support | Copilot Studio  Community Account Support | Power Pages

Super User of the Month | Chris Piasecki

In our 2nd installment of this new ongoing feature in the Community, we're thrilled to announce that Chris Piasecki is our Super User of the Month for March 2024. If you've been in the Community for a while, we're sure you've seen a comment or marked one of Chris' helpful tips as a solution--he's been a Super User for SEVEN consecutive seasons!       Since authoring his first reply in April 2020 to his most recent achievement organizing the Canadian Power Platform Summit this month, Chris has helped countless Community members with his insights and expertise. In addition to being a Super User, Chris is also a User Group leader, Microsoft MVP, and a featured speaker at the Microsoft Power Platform Conference. His contributions to the new SUIT program, along with his joyous personality and willingness to jump in and help so many members has made Chris a fixture in the Power Platform Community.   When Chris isn't authoring solutions or organizing events, he's actively leading Piasecki Consulting, specializing in solution architecture, integration, DevOps, and more--helping clients discover how to strategize and implement Microsoft's technology platforms. We are grateful for Chris' insightful help in the Community and look forward to even more amazing milestones as he continues to assist so many with his great tips, solutions--always with a smile and a great sense of humor.You can find Chris in the Community and on LinkedIn. Thanks for being such a SUPER user, Chris! 💪🌠

Tuesday Tips: Community Ranks and YOU

TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users.   With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips!This Week: Community Ranks--Moving from "Member" to "Community Champion"   Have you ever wondered how your fellow community members ascend the ranks within our community? What sets apart an Advocate from a Helper, or a Solution Sage from a Community Champion? In today’s #TuesdayTip, we’re unveiling the secrets and sharing tips to help YOU elevate your ranking—and why it matters to our vibrant communities. Community ranks serve as a window into a member’s role and activity. They celebrate your accomplishments and reveal whether someone has been actively contributing and assisting others. For instance, a Super User is someone who has been exceptionally helpful and engaged. Some ranks even come with special permissions, especially those related to community management. As you actively participate—whether by creating new topics, providing solutions, or earning kudos—your rank can climb. Each time you achieve a new rank, you’ll receive an email notification. Look out for the icon and rank name displayed next to your username—it’s a badge of honor! Fun fact: Your Community Engagement Team keeps an eye on these ranks, recognizing the most passionate and active community members. So shine brightly with valuable content, and you might just earn well-deserved recognition! Where can you see someone’s rank? When viewing a post, you’ll find a member’s rank to the left of their name.Click on a username to explore their profile, where their rank is prominently displayed. What about the ranks themselves? New members start as New Members, progressing to Regular Visitors, and then Frequent Visitors.Beyond that, we have a categorized system: Kudo Ranks: Earned through kudos (teal icons).Post Ranks: Based on your posts (purple icons).Solution Ranks: Reflecting your solutions (green icons).Combo Ranks: These orange icons combine kudos, solutions, and posts. The top ranks have unique names, making your journey even more exciting! So dive in, collect those kudos, share solutions, and let’s see how high you can rank! 🌟 🚀   Check out the Using the Community boards in each of the communities for more helpful information!  Power Apps, Power Automate, Copilot Studio & Power Pages

Find Out What Makes Super Users So Super

We know many of you visit the Power Platform Communities to ask questions and receive answers. But do you know that many of our best answers and solutions come from Community members who are super active, helping anyone who needs a little help getting unstuck with Business Applications products? We call these dedicated Community members Super Users because they are the real heroes in the Community, willing to jump in whenever they can to help! Maybe you've encountered them yourself and they've solved some of your biggest questions. Have you ever wondered, "Why?"We interviewed several of our Super Users to understand what drives them to help in the Community--and discover the difference it has made in their lives as well! Take a look in our gallery today: What Motivates a Super User? - Power Platform Community (microsoft.com)

Top Solution Authors
Top Kudoed Authors
Users online (6,083)