Showing results for 
Search instead for 
Did you mean: 
Level: Power Up

HELP Apple Error Session ID: bc1e38a7-d53a-472b-b9f0-65e797556010

Afternoon Team !

Bacially Ive created an App as a central dashboard  to run other apps from using " Onselect" then the URL of that App.


The problem im facing is that when opening apps within the central dashboard using an Apple device  its coming up with the Session ID: bc1e38a7-d53a-472b-b9f0-65e797556010 error.  Im guessing it has something to do with permissions as its only displaying that error if I have already openned the app outside of the dashboard. Ive tested it on new users and it works fine on Apple devices if they open it up in the dashboard for the first time as it prompts permissions etc.


I dont have the same issues with  android or Windows its only APPLE.


Can you force permissions ??




Community Support Team
Community Support Team

Re: HELP Apple Error Session ID: bc1e38a7-d53a-472b-b9f0-65e797556010

Hi @udynick ,

Could you please share a bit more about your issue?

How do you launch other canvas app from your central Dashboard app? Using Launch() function?

Further, do you launch other canvas app based on the App URL?


Based on the issue that you mentioned, I have made a test on my side (PowerApps Mobile App version is 3.19053.21, iOS version of my mobile device is 12.3), and don't have the issue that you mentioned. I think the Launch() function could achieve your needs.

Please consider set the OnSelect property of the "Button" within your central Dashboard app to following:


Note: The '5374afc0-b460-4121-866a-2829402a0061' represents the App Id of your other canvas app. Please check if you have provided a proper App ID within above App URL.


Please check if the version of PowerApps Mobile App in your iOS mobile device is the latest version, if not, please consider upgrade it to the latest version, then try it again, check if the issue is solved.


Also please consider re-create a new central Dashboard app, then take a try with above solution I provided above, then check if the issue is solved.


Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources


PowerApps Monthly Community Call!

Join us next Wednesday for our Demo Extravaganza, October 16, 2019 8am PDT.


Microsoft Business Applications Virtual Launch Event

Watch the event on demand for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

Top Community Contributors for September  2019

Top Community Contributors for September 2019 🎉🎉

Let's thank our top community contributors


Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020


Power Platform World Tour

Coming to a city near you


PowerApps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!


Join PowerApps User Group!!

Connect, share, and learn with your peers year-round

Top Kudoed Authors
Users Online
Currently online: 208 members 4,275 guests
Please welcome our newest community members: