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Mail Body containing HTML Templates and also hyperlinks cannot be used to update record


I have created a flow that extracts every possible content from the complete email (e.g - Email id , Subject , Senders Name etc) coming at our group id , and using those entries to create a record inside a custom entity that is created inside dynamics 365 ,

The Challenge we are facing is that the mails that are received in HTML Templates in a image like format that consist of hyperlinks that are directed to the main content we need , We tried using softwares like Parser but it does not ork properly as content is not stable inside the mail body , So we ere thinking of using web resource option option available inside entity , but there is no option in flow to create or update that field , We just want the Body of such mails to reflect in a field in dynamics 365 so that we can manage it from there

Community Support Team
Community Support Team

Re: Mail Body containing HTML Templates and also hyperlinks cannot be used to update record

Hi @akshay,


This is PowerApps community. Please repost this in Flow forum so that the right expert could help you right.




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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