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DavidLozzi
Level: Powered On

Users are not getting latest version

My users are not getting the latest version. Even when they press Refresh in the PowerApps main app, and then press my app, it says downloading, but then they don't get the actual updates. Looking at the details of the app on their phone it shows March 25th, on my phone I see April 4th.

Lozzi
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8 REPLIES 8
cbelmans
Level: Powered On

Re: Users are not getting latest version

Did the users close and restart Powerapps?

DavidLozzi
Level: Powered On

Re: Users are not getting latest version

Yes.

 

Whenever I save I just go back into PowerApps, click Refresh then click my app and it downloads it.

Lozzi
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cbelmans
Level: Powered On

Re: Users are not getting latest version

And what happens after a shutdown and restart of their device?

DavidLozzi
Level: Powered On

Re: Users are not getting latest version

Didn't work

Lozzi
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DavidLozzi
Level: Powered On

Re: Users are not getting latest version

I forgot, I have a beta version of the app as well, and I saved that copy over my "prod" copy my users are using. The share URL is the same before and after, but this might be part of the problem...

Lozzi
slalom

Re: Users are not getting latest version

Had this issue deploying to my users as well.

 

I've implemented a workaround which is to divert them to a sharepoint list showing all available powerapps  (e.g. https://web.powerapps.com/webplayer/app?source=portal&screenColor=rgba(37%2c+62%2c+143%2c+1)&appId=%...)

 

On mobile they go to that list and click the link, for whatever reason, powerapps then automatically downloads the latest version. Without it they do not get the updates.

DavidLozzi
Level: Powered On

Re: Users are not getting latest version

Small update, it appears some users are getting randomly updated, no rhyme or reason.

Lozzi
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DavidLozzi
Level: Powered On

Re: Users are not getting latest version

I tried sending them the same link, again via email, and it didn't help.

Lozzi
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