cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
tartutic07
Frequent Visitor

Ability to return or go back to change

Hi team , 

 

Via power agent,

I require inputs (say 5) from the user (and will be saved in either excel or word) and depending on 2nd input, there will be a change in the flow

 

My question is 

1.The user has finished through the inputs from 1-4 ,  but now suddenly realises a mistake was made and so wants to change the input 2.

Is this possible ? can the user backtrack in between the flow and change ? 

2. Is it possible to save the input from 1-3 as draft and then after sometime the same is picked up for further giving input. 

 

Are these two scenarios possible in designing in the agent ?

Or should I use power apps for this ?

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @tartutic07 ,

 

You can follow these steps:

1- Create a new question - "Do you want to fix anything?"

2. Create a condition

2.1. If yes, return to a question

2.1.1. Create a new node and select the ball icon (print attached)

2.1.2. Drag and drop to the beginning of your topic

2.2 If no, call your workflow

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @tartutic07 ,

 

You can follow these steps:

1- Create a new question - "Do you want to fix anything?"

2. Create a condition

2.1. If yes, return to a question

2.1.1. Create a new node and select the ball icon (print attached)

2.1.2. Drag and drop to the beginning of your topic

2.2 If no, call your workflow

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Hi @tartutic07 ,

 

Did my answer resolve your question?

If yes, please, click on the "Accept as Solution" button.

 

---

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Helpful resources

Announcements
October Events

Mark Your Calendars

So many events happening this month - don't miss out!

 WHAT’S NEXT AT MICROSOFT IGNITE 2022

WHAT’S NEXT AT MICROSOFT IGNITE 2022

Explore the latest innovations, learn from product experts and partners, level up your skillset, and create connections from around the world.

Register for a free PVA chatbot creation workshop

Register for a free PVA chatbot creation workshop

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

Top Solution Authors
Users online (585)