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tartutic07
Frequent Visitor

Ability to return or go back to change

Hi team , 

 

Via power agent,

I require inputs (say 5) from the user (and will be saved in either excel or word) and depending on 2nd input, there will be a change in the flow

 

My question is 

1.The user has finished through the inputs from 1-4 ,  but now suddenly realises a mistake was made and so wants to change the input 2.

Is this possible ? can the user backtrack in between the flow and change ? 

2. Is it possible to save the input from 1-3 as draft and then after sometime the same is picked up for further giving input. 

 

Are these two scenarios possible in designing in the agent ?

Or should I use power apps for this ?

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @tartutic07 ,

 

You can follow these steps:

1- Create a new question - "Do you want to fix anything?"

2. Create a condition

2.1. If yes, return to a question

2.1.1. Create a new node and select the ball icon (print attached)

2.1.2. Drag and drop to the beginning of your topic

2.2 If no, call your workflow

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @tartutic07 ,

 

You can follow these steps:

1- Create a new question - "Do you want to fix anything?"

2. Create a condition

2.1. If yes, return to a question

2.1.1. Create a new node and select the ball icon (print attached)

2.1.2. Drag and drop to the beginning of your topic

2.2 If no, call your workflow

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

Hi @tartutic07 ,

 

Did my answer resolve your question?

If yes, please, click on the "Accept as Solution" button.

 

---

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

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