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aurlho
Helper I
Helper I

Call an action

Hello,

I cannot call an action via PVA. I can see the list of actions, but when I click on the desired action, nothing ... it doesn't want to appear. However, it works on other actions.

Could you help me please ?

Thank you in advance

4 REPLIES 4
renatoromao
Super User
Super User

Hi @aurlho ,

 

Can you sign-out, close all browsers, open again e sign-in again, please?

Maybe your issue is inside the browser. 

And which browser do you are using?


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

Hi @renatoromao 

Thank you for your answer!

I'm using google chrome. Unfortunately it still does not work, I have my list of actions but I can only call certain actions ...

FUS
Helper III
Helper III

I have the same problem, tried out PVA today wanted to create a Action which took me to Power Automate where I created a simple flow.
When I went back to PVA I could see the new action and I can choose to edit it... but I can't add it to the PVA-flow.

Even tried to close all Edge browsers I had open to see if it helped... but still noting 😞

I wonder if the top row about "Authenticate" can have something to do with it.
But that won't work if I want anyone to be able to use the PVA-flow.

FUS_0-1604582554094.png

 

renatoromao
Super User
Super User

Hi @FUS @aurlho ,

 

I checked here and it's working normally.

 

Can you open a ticket inside the PVA support, please? 

http://powervirtualagents.microsoft.com/en-us/support

They can help you better and understand your environment, maybe your issue is inside your environment.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

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