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ayouss
Frequent Visitor

Chatbot trigger by action on the portal

Hi all,

 

I want the Chatbot to be trigger by an action of an user on a portal, and not from a phrase from the user

 

For example, if the user is trying to connect, but can't, the bot will automatically pop up and will say : trouble to connect ?

 

Is it possible with Portal virtual agent ?

 

Thank you

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