Background - one of the PVAs we've built will record the outcome of cases on an excel document for an employee to update if they've done the action required. We spend a lot of time chasing up employees to record on this document if they've done the action required - they just need key "yes" or "no" to 3 cells in Excel.
Hoping to automate the chase up process. (We can't move off Excel at the moment to use any other approvals/planner apps)
Ideally I'd like to trigger a flow if those 3 cells haven't been updated within 48 hours of the case being automatically uploaded to the document, it doesn't look like that's possible... so I wondered if option B is possible. Having a reminder that acts like an alarm clock snooze where it will only stop once they've selected they've done it?
Has anyone had any success with doing something similar and would be happy to share how they set it up?