cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Frequent Visitor

I do not see an authentication card

I want to add an authentication card to my bot but It is not popping up when I click call an action. I have already set up authentication in the manage section.

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft
Microsoft

Hi Partner,

 

Do you have an integration with Omnichannel as well, as authentication card is not supported with integration with Omnichannel

 

https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-bot-virtual-agent#k...

View solution in original post

1 REPLY 1
Microsoft
Microsoft

Hi Partner,

 

Do you have an integration with Omnichannel as well, as authentication card is not supported with integration with Omnichannel

 

https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-bot-virtual-agent#k...

View solution in original post

Helpful resources

Announcements
Microsoft Ignite

Microsoft Ignite

Join digitally, March 2–4, 2021 to explore new tech that's ready to implement. Experience the keynote in mixed reality through AltspaceVR!

New Super Users

Meet the Power Virtual Agents Community Super Users!

Congratulations to our Season 1 2021 Super User Crew!

PVA Commnity Blog

NEW Power Virtual Agents Community Blog

View articles posted by fellow community members on the Power Virtual Agents Community Blog!

New Badges

New Solution Badges!

Check out our new profile badges recognizing authored solutions!

Top Kudoed Authors
Users online (27,978)