I do not see an authentication card

[Dezjaron]

I want to add an authentication card to my bot but It is not popping up when I click call an action. I have already set up authentication in the manage section.

[AkashJain · Accepted solution]

Hi Partner,

Do you have an integration with Omnichannel as well, as authentication card is not supported with integration with Omnichannel

https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-bot-virtual-agent#k...