Showing results for 
Search instead for 
Did you mean: 
Level: Power Up

issue import setup for Office 365 outlook connection

I'm following the directions to setup the Help Desk solution but when I get to the "Import Package" and trying to change the "Select during import" to choose an already existing one, no names show up.  The SharePoint Connection works fine but not teh Office 365 Outlook Connection.  I am logged in as admin and I have confirmed that in the data\connections screen I have a connection created user the same login as I'm using to create the apps.


What am I missing with the Office 365 Users connection that I'm not missing with SharePoint Connections?

(to be clear, I have gone to "Apps", chosen "import package", imported the downloaded zip file, now I"m in teh "Import Package" screen.  It was under "related resources" 3 rows: 1. HelpDeskFlow 2. SharePoint Connection3 Office 365 Outlook Connection", the issue is when I choose O365Outlook option I am expecting a name or a choice but it gives me nothing).

Helpful resources


PowerApps Monthly Community Call!

Join us next Wednesday for our Demo Extravaganza, October 16, 2019 8am PDT.


Microsoft Business Applications Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.


Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020


Power Platform World Tour

Coming to a city near you


PowerApps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!


Join PowerApps User Group!!

Connect, share, and learn with your peers year-round


Power Platform Summit North America

Register by September 5 to save $200

Users Online
Currently online: 195 members 4,294 guests
Please welcome our newest community members: