502 BadGateway Error when creating OneDrive file

[Mat_]

I have a flow which runs when an email is received and for each attachment it moves the attachment to a one drive folder.

This flow has been running for over 6 months (20,000+ runs) with no issue, today this flow wont work with the 502 BadGateway error on the create file step:

The body is:

{

"error": {

"code": 502,

"source": "flow-apim-europe-001-francecentral-01.azure-apim.net",

"clientRequestId": "a6a09fd8-a5d8-4be8-ade5-2328ed890c6c",

"message": "BadGateway",

"innerError": {

"status": 502,

"message": "An unspecified error has occurred.",

"source": "api.connectorp.svc.ms"

}

}

}

[Harry_G]

@Mat_,

Please see your connection for creating a file. or reset the connection.

Thanks,

Harry_G

[Mat_]

Hi @Harry_G,

Sorry I should have mentioned, i have already reset the connection by removing it comletely and re-adding it.

Thanks

Mat

[meganvwalker]

I wonder if something is going on. I have experienced the same thing today. Exact same issue with OneDrive. Adding a comment, and hoping someone posts a resolution, OR that it resolves itself from Microsoft if it's a wider issue. 

[Harry_G]

@Mat_ @meganvwalker,

Seems strange error can you check the one drive space? maybe your drive was full or please share the screen shot of your create file connector and which content has to be created in one drive?.

thanks,

Harry_G

[meganvwalker]

Thanks @Harry_G - here is the error. I deleted all files from OneDrive just in case that was causing the issue. The flow has been working without any issues for several days now. Then just broken this morning all of a sudden. 

{

"error": {

"code": 502,

"source": "unitedstates-002.azure-apim.net",

"clientRequestId": "7eb0c0f9-4759-4658-922d-251e7e9403ca",

"message": "BadGateway",

"innerError": {

"status": 502,

"message": "An unspecified error has occurred.",

"source": "api.connectorp.svc.ms"

}

}

}

[Mat_]

Hi @Harry_G,

I have checked our Onedrive for any issues but there's plently of space and this has also occured to a colleague and her OneDrive. The Email has a system genrated pdf attached which hasn't been changed since this flow was first created.

In short for each email it looks at each attachment (always 1) and for each attachemnt it creates a Onedrive file for it.

Thanks

Mat

[Harry_G]

@meganvwalker @Mat_,

I reporoduce the issue and make another flow for reference Please See the below pics,

get current Email with attachmentsSet create fileSet create fileRun Successfully

If this Helpful to you please mark it as a solution.

Thanks,

Harry_G

[Mat_]

Hi @meganvwalker,

My Flow broke at around 7:00 this mroning, is it the same for you?

Thanks

Mat

[meganvwalker]

Yes @Mat_ - that looks about the same for me. I wonder if it's location based. 

@Harry_G mine was a step to upload a file from a URL. I'm going to wait and see if it resolves itself (why would it break if it was previously working) rather than recreating the entire flow just yet. 

[Harry_G]

@meganvwalker,

If you share screen shots of your flow so may be i will help you out and to reproduced the issue and give you a solution.

Thanks,

Harry_G

[meganvwalker]

Sure. 

[nevilleZ]

We have the exact same issue and it started this morning with more than 10 flows whos only job is to download the email attachment to onedrive

We have a ticket open with Microsoft, but have still to receive a reply.

I have recreated the issue by doing a new similar flow from scratch and encountered the same Bad Gateway 502 error.

[Mat_]

Hi @nevilleZ,

When/If Microsoft get back to you with a fix please could you let me know?

Thanks

Mat

[nevilleZ]

The flows worked today but we are still without a reply from Microsoft.

[Mat_]

@nevilleZ The flow worked for me too, I assume Microsoft have now fixed whatever they broke.

[v-yamao-msft]

Hi @Mat_,

Could you please try again with it?

Does the issue still happen?

What’s your location?

Generally, error code 502 means that the failure is temporary or transient. Please click or tap Resubmit to try the flow again.

I have made a flow likes below which is working fine.

Please test it on your side and feel free post back if the issue still exits.

Best regards,

Mabel

[Mat_]

Hi @v-yamao-msft,

The flow started working yesterday morning and i have had 0 issues since then, it seems like there was a temporary fault with OneDrive and Flow. 

What should I verify as the solution as there was no user solution?
Microsoft broke something then fixed it a day later.

Thanks

Mat

[meganvwalker]

Agreed. This wasn't a user issue, but a MS issue. Thanks for all the feedback from everyone! But issue resolved itself (AKA MS fixed it). 

[RLV1]

This issue, if resolved, is back in my flows.

I'm new posting here.  My flows look similar to the others:

receive email

export email

create file.....error, 502