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Kudo Collector
Kudo Collector

Azure DevOps GetResponseWorkItemSchema failed

Objective:

I would like to create work items in ADO using the "Create Work Item" action.

 

Permissions:

  • I can view the project and create items
  • I am a member of the default project team

Question:

What do i need in place to get around this error?

 

Error

The dynamic operation request to API 'visualstudioteamservices' operation 'GetResponseWorkItemSchema' failed with status code 'InternalServerError'. Error response: { "error": { "code": 500, "source": "unitedstates-002.azure-apim.net", "clientRequestId": "ac07a671-05a5-4b71-9fc2-c23a4f9ae365", "message": "BadGateway", "innerError": { "status": 500, "message": "Unknown error occurred\r\nclientRequestId: ac07a671-05a5-4b71-9fc2-c23a4f9ae365", "error": { "message": "Unknown error occurred" }, "source": "vsts-eus2.azconn-eus2-01.p.azurewebsites.net" } } }

 

Image

ADOFlowError.png

 

**UPDATE** 

After Testing more today, it appears that I only face this issue with a certain type of "Work Item Type" called Finance Requirement. This is obviously a custom work item type, not OOTB. Any ideas what could be the cause?
 
***UPDATE***
TweetResponse.png
3 REPLIES 3
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Resolver II
Resolver II

Have you tried reconfiguring the connection?

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I just made the connection today for the first time but I can rebuild it.

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After Testing more today, it appears that I only face this issue with a certain type of "Work Item Type" called Finance Requirement. This is obviously a custom work item type, not OOTB. 

 

It appears to me that the connection is having trouble retrieving the schema of the work item.

 

"The dynamic operation request to API 'visualstudioteamservices' operation 'GetResponseWorkItemSchema' failed "

 

Any ideas what could be the cause?

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