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Bad Gateway 500 error connection Flow to Dynamics 365 Business Central

In our Office 365 environment, we have an instance of D365 Business Central.   I am attempting to create a very simple flow to get started with the interaction between D365 BC and MS FLOW.   I created a very simple flow based upon the trigger, 'when a record is created', where an emaiil will be sent to my O365 Outlook email.   


Very simply, I have connected to the demo company CRONUS in BC and then upon creation of a customer, I expect to receive an email with some data elements from BC.  


I get an Internal Server error and a bad gateway error as shown below.   

What should I be looking at to resolve?   

Thank you. 

Dave Spangler, Velosio



  "error": {

    "code": 500,

    "source": "",

    "clientRequestId": "9f05ae3b-bcd9-4bd4-9c3c-e5d1dfee5d41",

    "message": "BadGateway",

    "innerError": {

      "status": 500,

      "message": "Unknown error.\r\nclientRequestId: 9f05ae3b-bcd9-4bd4-9c3c-e5d1dfee5d41",

      "source": ""





Community Support
Community Support

Hi @dspangler0129,


Could you please share a screenshot of the configuration of your flow?


The error 500 failure is temporary or transient, you could click or tap Resubmit to try the flow again to see if the issue still exists.


Best regards,


New Member

I will post a jpg of the flow using the photos icon.Simple MSFlow wD365BC.JPG

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