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Advocate I
Advocate I

Cherwell Service Management support

Hi!

 

Are there any plans to support Cherwell Service Management? I'd personally be interested in the following capabilities:

1. Ability to react on new tickets getting assigned to me

2. Ability to interact with tickets, i.e. adding notes, place on hold, redirect to other queues, tag them as resolved, etc.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: Cherwell Service Management support

Hi,

 

It seems that Flow doesn't support connection with Cherwell Service Management yet. You can post this idea in the flow idea forum.

 

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Regards,
Mona Li

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Highlighted
Community Support
Community Support

Re: Cherwell Service Management support

Hi,

 

It seems that Flow doesn't support connection with Cherwell Service Management yet. You can post this idea in the flow idea forum.

 

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Regards,
Mona Li

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Advocate I
Advocate I

Re: Cherwell Service Management support

Ok, thanks for suggestion. Idea has been submitted:

https://powerusers.microsoft.com/t5/Flow-Ideas/Cherwell-Service-Management-support/idi-p/20909

 

Regards,

Glober

Highlighted
New Member

Re: Cherwell Service Management support

Hi team,



I am a freelance person for Cherwell with commited date and time.

Mostly I am supporting for American based companies.

If anyone interested please reach ganpatiavinash@gmail.com



Thanks

Avinash

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