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Connecting to Jira Cloud



I used an API key but I don't seem to be getting the list of my projects in Jira.
I seem to have to enter the project details by hand as they won't load in the drop down lists. (image 1)

Then, even if I do that manually (image 2), I end up receiving an error message (image 3)

Not sure if they are the same errors or different ones, thank you for your help.




Frequent Visitor

// "{"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown."}}"


Still no solution.


As you imagine summary already exists in the Jira screen.

Community Support
Community Support

Hi @M_Stefanou,


Have you tried to create a new connection?

You can refer to this site to get the API Token:

And there is a post has the issue when connecting with JIRA, hope it helps:

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.




Did you get the solution for this problem? I have the same scenario and I cannot achieve the solution


even putting the key, it gives me the same error





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