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D365 when a record is created updated or deleted filter attributes

Hello!

 

I have a "when a record is created updated or deleted" trigger on the Common Data Service, with a filter attribute for a field ("hmn_monitoringstatus") on my entity ("contact").

 

Before: the flow would trigger when the field was changed to a certain value (177710001) and send an email.

 

Now: I have added a new value (805270001) and want to send a different email on that value -- however, the flow doesn't trigger when I set this new value.

 

Why isn't it triggering on the new value? 

 

Some notes:

  • I'm not using the odata filter on the trigger:
  • entity.png
  • The flow simply does not trigger when I set any OTHER value than 177710001.
  • There is a condition that is the next step that handles the email -- but the flow itself isn't triggered, so it never gets there, but for notes, here's the condition:
  • condition1.png

Let me know if I can add anything else! 

 

But what am I missing here? Why isn't it triggering on the any other value than the one originally programmed? 

1 ACCEPTED SOLUTION

Accepted Solutions
Memorable Member
Memorable Member

Hi @JosephCrockett,

 

Just to double check. Do you have trigger conditions in the settings of your trigger action?

triggerconditions.png

View solution in original post

3 REPLIES 3
Memorable Member
Memorable Member

Hi @JosephCrockett,

 

Just to double check. Do you have trigger conditions in the settings of your trigger action?

triggerconditions.png

View solution in original post

That was exactly it!

 

I didn't write the flow originally, so I didn't know it was there. I know to look next time!

Memorable Member
Memorable Member

@JosephCrockett, sometimes I forget them too, even when I have configured them myself 😁 These settings are not very noticeable.

 

Great to hear that this fixed it.

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