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Frequent Visitor

Error creating File System connection

Hi all,

 

I'm trying to create a File System connection to use in one of my flows, but unsuccessfully.

I tried all the other solutions posted here, such as set the root folder as a shared folder and applying the DOMAIN\user format when filling the credentials. Anyway I always get this same error:

 

"Failed to create connection for connection id '/providers/Microsoft.PowerApps/apis/shared_filesystem/connections/shared-filesystem-6B581B0B-CE29-4EC7-A78C-39FF853B4989'. DMTS_EncryptClusterCredentialsErrorCode"

 

File Sytem Connection.PNG

 

Does anyone have any clue on how to solve it?

Thank you in advance!

 

5 REPLIES 5
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Community Support
Community Support

Re: Error creating File System connection

Hi @LucasMartins ,

 

You can set the configuration as shown in the screenshot:

t1.png

Select the folder you want to select, then copy its path and paste it into the connection Root folder configuration. And please take attention to the Username is Domain\Username.

t2.png

I hope it can help you.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: Error creating File System connection

Hi @v-bacao-msft ,

 

Thank you for your answer.

 

I tried to set the root folder as you said, but it didn't work. Also, I made sure the DOMAIN\USER format is correct.

 

File Sytem Connection 2.PNG

 

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Community Support
Community Support

Re: Error creating File System connection

Hi @LucasMartins ,

 

I did a test on my side, but I still can't reproduce a similar issue.

I will give you the whole steps to create a connection of file system:

Step 1: Recreate the gateway

Check your gateway whether the last version:

Annotation 2019-07-16 174046.png

-If yes, Restart the gateway;

Annotation 2019-07-16 174125.png

-If no, Install the last gateway.

https://powerapps.microsoft.com/en-us/downloads/

 

Step2: Recreate the connection of file system.

Just in case, you can append the root folder to the gateway's data storage path.

Annotation 2019-07-16 174608.pngAnnotation 2019-07-16 174749.png

It is also worth noting that we need to create on-prem data source connection in default environment.

Please have a try, if you still have problem, please contact us, I hope it will help you.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Frequent Visitor

Re: Error creating File System connection

Hi @v-bacao-msft ,

Thank you for your answer.

I went through all the steps you pointed, but unfortunately I keep getting the same error.

Highlighted
Community Support
Community Support

Re: Error creating File System connection

Hi @LucasMartins ,

 

I am afraid that it is difficult to analyze the cause of this problem from my side.

Please consider contacting Support for further assistance.

23.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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