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DylanHayes
Level: Power Up

Facebook to SharePoint flow failure at scale

Hi all,

 

We have a simple flow based on a template to read from a Facebook feed and write to a SharePoint list using the action "Facebook - Get feed from my timeline." Everything worked fine with a test Facebook account, and postings would appear in the list perfectly. However, in production, when we have hooked up to a customer's Facebook account it fails every time with an error like so:

{

  "error": {

    "message""(#4) Application request limit reached",

    "type""OAuthException",

    "is_transient"true,

    "code"4,

    "fbtrace_id""AmD4zbsDjVg"

  }

}

 

The particular error "(#4) Application request limit reached" is from Facebook, and seems to be related to load in some vaguely defined way. The particular feed we are connecting to has 500 k followers, and posts at least one a day. It's not terribly clear what limits Facebook imposes, and how Flow connectors interact with the Facebook API (i.e. is one connector a single Facebook 'app'?). I notice somebody else has previously posted about it on the flow forums, but the poster reported the problem seemed to fix itself. However for us it seems to have been broken for a few days, and has failed every time. 

 

Does anybody have any suggestions? I can't see any settings in Flow to limit the frequency of polling. Can our customer contact facebook to change any settings at the facebook end? Are there are other configuration settings we are unaware of we can try tweaking?

 

1 REPLY 1
Community Support Team
Community Support Team

Re: Facebook to SharePoint flow failure at scale

Hi @DylanHayes,

 

I’m afraid that it might be a limitation from Facebook.

 

I have found the similar issue on other thread, you may take this for a reference:
https://stackoverflow.com/questions/14092989/facebook-api-4-application-request-limit-reached


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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