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Flow fails when property does not exist



I have a flow that is retreiving information from Salesforce and using it to populate a SharePoint list. There are several properties I am retrieving from Salesforce and when all the properties are populated the Flow works perfectly. However, if just one is missing, the entire flow fails. For example, I am pulling user info for several reps associated with the account. So I am pulling info for seven different reps but not every account will have every one assigned. Even when an account doesn't have one or two of the reps assigned I still want the Flow to populate the remaining info. 


I have tried using the coalesce expression to still populate a value when the field is empty, however it is saying that the field does not exist, which makes sense because the flow gets the account record, then gets the user records based off of the account record. I have tried a few different things but everything either fails or ignores the property completely. Any help is appreciated. Thanks!

Community Support
Community Support

Hi rodieremix,


Is the “missing field” in SharePoint list configured as “Required”?
If yes, then an value will be asked for the field, while if not, per my test, the flow won’t run failed.
I create a simple flow to test this issue, when an value is specified for the required field, the flow will run succeed, while when no value is for the required field, the flow will run failed.


Best regards,
Mabel Mao


Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Not applicable

Hi Mabel,


Thank you for your help. I just double checked and the SharePoint field is not required. Do you have any other ideas of what could be happening? I appreciate your help!

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