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Impactful Individual
Impactful Individual

Get Emails from Shared Mailbox

Hi All,


I'm trying to get emails from a shared mailbox using the 'Get Emails' action.

As I understand from a completed idea on the forum and this link: this is now supposed to work.


I have a mailbox that I have access to (works on outlook) and trying to use this setup to get emails. In the future I require a specific filter but for now just trying to pull the top 10 without any filter to see if it works.




When running the flow I get an error:



The full error is: 

The specified object was not found in the store., The process failed to get the correct properties.
Anyone know how to resolve this?

@SamPo I check the Connector you are using and I am also unable to find a way . Also In my case Connector is  pointing to the default Mail Boxes and I am unable to change .

 I reckon the document you refereed is for another connector called "Send Email from Shared Mail Box" but at this stage I reckon its still not possible to get emails from Shared Mailbox using OOB way.   


Hope this will help 


Impactful Individual
Impactful Individual

@ajdhingr  Please see this idea marked as 'Completed':

That idea combined with this documentation makes it very clear that this should work. If you don't have a solution then I will open it as a bug with support.




@SamPo thanks for sharing more information .. I will have look .




Impactful Individual
Impactful Individual

@ajdhingr It's now working as expected.

Assuming it just took some time for the API to start working from my account to this Mailbox. I will keep monitoring and see if the error occurs again.

Wow. this is really interesting. In that case I am unsure why I am unable to see my Shared mail box from Get Mail connector. I will check this again. Thanks for sharing    

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