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Anonymous
Not applicable

Get emails from Shared mailbox Get emails - V3

Hey Team,

 

I see the post getting emails from shared mailbox as completed. 

 

https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Get-Emails-from-Shared-Mailbox/idi-p/135176...

 

 

yasskal_0-1613675625092.png

 

But when I run the flow, it is not fetching any emails from the shared mailbox. I tried clearing all the filters, still doesnt pull any emails. Any ideas why this might be the issue?

2 ACCEPTED SOLUTIONS

Accepted Solutions
v-duann-msft
Community Support
Community Support

Hi @Anonymous 

 

Thank you for posting.

 

Based on your description, you couldn’t get email details from shared mailbox using ‘get emails (V3)’. If I misunderstood, please kindly let me know.

 

I tested from my end and it works fine.

 

Please make sure you do have email with attachments existing in this shared mailbox. My flow is quite simple:

 

v-duann-msft_0-1613713848028.png

 

v-duann-msft_1-1613713848030.png

 

One more thing I noticed is in ‘original mailbox address’ box, there is an entire email address listed from your end. However, when we input email address, the system will pop up a selection to let us choose this account. If the system couldn’t find this account and verify, please change another shared mailbox account to test again.

 

v-duann-msft_2-1613713848034.png

 

Hope the content above may help you.

 

Thanks

Anna

View solution in original post

Anonymous
Not applicable

Hey, Thanks for the reply! 

 

It stored my first flow properties as metadata trying to pull from a subfolder even after I specified Inbox.

 

I edited the json to remove the metadata and it worked fine.

View solution in original post

3 REPLIES 3
v-duann-msft
Community Support
Community Support

Hi @Anonymous 

 

Thank you for posting.

 

Based on your description, you couldn’t get email details from shared mailbox using ‘get emails (V3)’. If I misunderstood, please kindly let me know.

 

I tested from my end and it works fine.

 

Please make sure you do have email with attachments existing in this shared mailbox. My flow is quite simple:

 

v-duann-msft_0-1613713848028.png

 

v-duann-msft_1-1613713848030.png

 

One more thing I noticed is in ‘original mailbox address’ box, there is an entire email address listed from your end. However, when we input email address, the system will pop up a selection to let us choose this account. If the system couldn’t find this account and verify, please change another shared mailbox account to test again.

 

v-duann-msft_2-1613713848034.png

 

Hope the content above may help you.

 

Thanks

Anna

View solution in original post

Anonymous
Not applicable

Hey, Thanks for the reply! 

 

It stored my first flow properties as metadata trying to pull from a subfolder even after I specified Inbox.

 

I edited the json to remove the metadata and it worked fine.

View solution in original post

Hi @Anonymous 

 

Thank you for sharing and glad to hear it works fine now.

 

Please click Accept as Solution if my post answered is helpful to you. This will help others find solutions to similar questions. If you like my post and/or find it helpful, please consider giving it a Thumbs Up.
 
Thanks
Anna

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