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Advocate II
Advocate II

Re: Simple solution that helped for me

@freeluv

 

Yes - two options for you.

 

1. Ask your Office 365 Administrator or your organization's Helpdesk if they are able to reset the password for the account. They may look at you a bit strange - you should reference this article. This sort of thing is certainly outside the norm.

 

2.  If you cannot get help internally, escalate a ticket to Microsoft Support if you have not already, explain the issue and ask them to reset the password and provide the credentials to you.

 

-RHCC

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Advocate I
Advocate I

Re: Simple solution that helped for me

Thanks for the suggestion

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Advocate II
Advocate II

Re: Simple solution that helped for me

You're welcome! 

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Frequent Visitor

Re: Item Id doesn't belong to the current mailbox

I am getting the same error message as well starting just last week on Flows that should flag an email at the end of the tasks in a Shared Box. Everything runs OK except the last piece for Flagging the Email which gets the error.
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Frequent Visitor

Re: Item Id doesn't belong to the current mailbox

I am receiving the same error as well. All task run successfully on an email in a Shared Email box and the last piece for Flagging the Email receives the same error.
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Frequent Visitor

Re: Item Id doesn't belong to the current mailbox

@pmontra : my flow is also failing at the end when I want to mark it as "Read". But if i forward the email it automatically marks it as read, so I forwarded the mail to my personal mailbox and I have rule in my mailbox to delete this email.

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Regular Visitor

Re: Simple solution that helped for me

Thank you @Mindaugas ,

 

you are my hero

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Helper III
Helper III

Re: Item Id doesn't belong to the current mailbox

@Mindaugas @jonathanford , My shared mailbox is in disabled mode as we don't use for any interaction. For this testing purpose we have enabled, reset the password and then added the connection which started working.  But can not keep that Shared Mailbox account in disabled mode and use this? Not sure why Microsoft keep's on changing and breaking existing functionality. Not your fault. 

But for Temporary purpose this is working. I need to looks for permanent solution. 

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Helper II
Helper II

Re: Item Id doesn't belong to the current mailbox

Permanent solution is to use the "HTTP with Azure AD" connector or the "HTTP" connector with the Graph API but those connectors are Premium. I have the Premium license but haven't wanted to jump off into that yet. 

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New Member

Re: Item Id doesn't belong to the current mailbox

Really @microsoft,

Everybody pays you lots of money every month and you guys cannot inform us what have you messed up?

 

Do you really want us to escape to solutions like Nintex or K2?

 

Please treat your client with respect. This action is commonly used in a lots of organizations around the globe. Please give us some update.

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Frequent Visitor

Re: Item Id doesn't belong to the current mailbox

This occurs when you run actions which do not pertain to a shared mailbox.

e.g. Delete email refers to deleting email in your personal mailbox. If you use dynamic content (Message Id) from your shared mailbox, it won't work.

 

Microsoft should provide more actions for a shared mailbox. Must be some update Microsoft has run to identify this (which is the right thing to do). Most of their updates seem like an afterthought. Having said that, there aren't many better low code products right now. Also, I won't risk running enterprise dependent solutions on power automate.

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Regular Visitor

Re: Simple solution that helped for me

@Mindaugas my shared mailbox does not have a password. is there a way to connect to it?

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Regular Visitor

Re: Simple solution that helped for me

@freeluv glad this worked for you. My shared mailbox does not have a password but users are granted access to it with their specific credentials. How would this solution work in my case? 

Any feedback is highly appreciated.

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Advocate II
Advocate II

Re: Simple solution that helped for me

Yes - two options for you.

 

1. Ask your Office 365 Administrator or your organization's Helpdesk if they are able to reset the password for the account. They may look at you a bit strange - you should reference this article. This sort of thing is certainly outside the norm.

 

2.  If you cannot get help internally, escalate a ticket to Microsoft Support if you have not already, explain the issue and ask them to reset the password and provide the credentials to you.

 

-RHCC

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Advocate II
Advocate II

Re: Simple solution that helped for me

If you have access to Office Admin, just go to the Users section and find the shared mailbox. Reset the password manually.

 

-RHCC

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Advocate I
Advocate I

Re: Simple solution that helped for me

thanks @jeneaMD  -- this worked for me!

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Helper II
Helper II

Re: Item Id doesn't belong to the current mailbox

I was able to get the support method working today using the Graph API. I figured this is how they want you to interface with things going forward so might as well get it going. 

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Regular Visitor

Re: Item Id doesn't belong to the current mailbox

@jonathanford glad you got it working. Could you please share how you did it. I am still having issues.

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Helper III
Helper III

Re: Item Id doesn't belong to the current mailbox

Does anyone tried using Premium connector? We were given premium license and not allowed to enabled Shared Mailbox for direct conenction.

 

So the only option left is to go with Premium connector. Not sure exactly about which connector and Steps to achieve this. 

My flow. 

1. when a new email arrived in Sharedmailbox

2. Get-Attachment V2

3. Copy file to SharePoint Library

 

Can anyone comment instead of Get-Attachment, which premium connector I have to use to retrieve the attachment? 

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Regular Visitor

Re: Item Id doesn't belong to the current mailbox

Hi, I am trying to use the graph api workaround seeing as the approach we've been using has now stopped.

 

https://graph.microsoft.com/v1.0/me/messages

 

Anyone know what the "me" should be replaced with for a shared mailbox ?

 

I've tried the email address(es) of the shared mailbox and none seem to work.

 

Thanks !

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