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Frequent Visitor

On Premise not downloading gateway

 

I have a flow that moves outlook emails to a subfolder and uses File System to save the attachment on my server. I've been getting errors recently saying the flow couldn't connect to the gateway so I tried uninstalling and reinstalling the on-premnise gateway but I keep getting the below error. 

 

Capture.PNG

No matter how many times I uninstall and reinstall, either by repairing an existing gateway or creating a new one I keep getting the above error.

 

Any suggestions? 

 

Thanks!

2 REPLIES 2
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Community Support
Community Support

Re: On Premise not downloading gateway

Hi @Lkrishna,

 

Have you made sure that you have gone all through below articles? See if there is anything you missed:

https://flow.microsoft.com/en-us/documentation/gateway-manage/

https://flow.microsoft.com/en-us/documentation/gateway-reference/

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: On Premise not downloading gateway

Hi @v-monli-msft I followed all the instructions in the links and I still get the same errors. In August the gateway and my FileSystem flows were working but recently I am unable to connect to the gateway or even download it

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