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New Member

Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

I keep getting invalid connection errors when trying to build an automated flow when using Planner or Teams. I am able to establish a working connection to Project Online though. I've tried some of the fixes listed on the community but none of them allow me to interact with Teams and Planner.

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Community Support
Community Support

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020,

 

Thank you for your reply, so you have the enough license but still couldn't create the MS teams connection, for this issue, you can connect with the Support for Seek further help:

Annotation 2020-03-19 125153.png

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

6 REPLIES 6
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Super User
Super User

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020 

 

Could you please share a screen capture of flow?

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New Member

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Thank you for your response @DeepakS 

Here are some screenshots below. I'm using my business account so it shouldn't be due to lack of O365 access.

Invalid connections to Teams and Planner

 

Invalid ConnectionsInvalid Connections

 

Failed to fetch in this flow, planner showing as invalid connection
Failed to Fetch, Invalid ConnectionFailed to Fetch, Invalid Connection

Planner and Teams showing as connected in ConnectionsShowing as connected in ConnectionsShowing as connected in Connections
Project Online showing as connected, no failed fetch etc.
Connected to Project OnlineConnected to Project Online

 
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Super User
Super User

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020 

 

One thing i noticed when you create your flow using template both Teams and Planner connection are invalid. click on ... and select add new connection. you should get the valid connection this page before you move forward. 

 

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Community Support
Community Support

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020,

 

What's your current license for Office?

If the account you use has no Business Premium or Essentials license, the Microsoft Teams service is not supported, please refer to the website:

https://products.office.com/en-us/compare-all-microsoft-office-products?activetab=tab:primaryr2

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted
New Member

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Thanks @v-litu-msft 


I do have a Business Premium account and I'm able to use Teams and Planner when logging in normally, I'm just unable to establish the connection through power automate.

image.png

 

Kind regards,

Highlighted
Community Support
Community Support

Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020,

 

Thank you for your reply, so you have the enough license but still couldn't create the MS teams connection, for this issue, you can connect with the Support for Seek further help:

Annotation 2020-03-19 125153.png

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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