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Xerxel
Frequent Visitor

Salesforce failed to complete task: Message: A task was canceled.

When I put a trigger on any table, the trigger fires then I get this error:

 

{
  "error": {
    "code": 502,
    "source": "flow-apim-msmanaged-na-northcentralus-01.azure-apim.net",
    "clientRequestId": "861121dd-5ac5-4217-ac09-ba2556945ff4",
    "message": "BadGateway",
    "innerError": {
      "status": 502,
      "message": "Salesforce failed to complete task: Message: A task was canceled.\r\nclientRequestId: 861121dd-5ac5-4217-ac09-ba2556945ff4",
      "source": "mscorlib",
      "errors": []
    }
  }
}

 

Then I get this error on the front page:

 
3 REPLIES 3
v-bacao-msft
Community Support
Community Support

 

Hi @Xerxel ,

 

The error message mentioned that the current task has been cancelled, so it cannot be completed, I think the status of the task must be pending, it can be set to complete.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@Xerxel , from the telemetry data, I can tell that all of the requests from Power Automate to the Salesforce server are getting timed out after waiting for 100 seconds. So some issue appears to be on Salesforce server end.

JatinSanghvi
Power Automate
Power Automate

@Xerxel , did you go through the known issues and limitations documented at https://docs.microsoft.com/en-us/connectors/salesforce/#known-issues-and-limitations (especially those copied below) and ensure that the Salesforce service is properly configured to allow Power Automate integration?

 

  1. Salesforce session settings can block this integration. Please ensure that setting "Lock sessions to the IP address from which they originated" is disabled.
  2. Salesforce API access should be enabled. To verify access settings, go to profile settings for the current user and search for "API Enabled" checkbox.
  3. Note that Salesforce trial accounts do not have API access.

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