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manuellifemark
Level: Power Up

Survey Monkey - Failed to Create Connection

Hi There,

 

I am trying to integrate SurveyMonkey with MS Flow, but don't seem to be able to create a connection to SurveyMonkey.

 

When I clicked "Sign In" from SurveyMonkey connector, SurveyMonkey login dialog box popped up. I am sure I entered correct username/password. But the connector always failed with error "Please check your account info and/or permissions and try again.'. Please sign in again".

error.png

 

 

Can someone please shed some light on this? 

 

Thanks in advance!!

Manuel

3 REPLIES 3
manuellifemark
Level: Power Up

Re: Survey Monkey - Failed to Create Connection

Just quick update ... now i am seeing this error ...

flow_sm_2.png

Community Support Team
Community Support Team

Re: Survey Monkey - Failed to Create Connection

Hi @manuellifemark,

 

To test this issue, I created a trial account of SurveyMonkey, then create the connection successfully.

 

Under Connections tab, New connection with correct credentials.

 

Please check the following screenshot, there is no error message when I create the flow.

1.PNG

 

The error message says “Invalid host for the region on your account”, please make sure you have the correct API access URL for each SurveyMonkey account. Please check your account and take this doc for more details:

https://api.surveymonkey.net/v3/docs?api_key=3yr7n6m8sjwvm48x8nhxej52#access-url

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Administrator
Administrator

Re: Survey Monkey - Failed to Create Connection

Hello, @manuellifemark!

 

Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @v-yamao-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!


Thank you for being an active member of the Flow Community!

 

-Gabriel
Flow Community Manager

-Gabriel
Microsoft Power Automate Community Manager
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