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tommysenarii
New Member

Unable to connect to Microsoft Forms: "Test connection failed. Details: Required user login."

Hello,

 

I am trying to build a flow to grab response data on a form, and input the data into a spreadsheet in my OneDrive.

However, when I select the 'When a new response is submitted' step, I receive the below error.

 

forms flow error.PNG

 

 

 

 

 

 

 

 

 

 

I have Microsoft 365 Family, but do I need another subscription to either Forms or Power Automate for this to work?

I haven't had any other noticeable errors using either service so far.

 

I contacted Office 365 Support, but they linked me here, so any help anyone could provide would be greatly appreciated.

 

Thank you!

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Accepted Solutions
Brad_Groux
Community Champion
Community Champion

You need a license to Microsoft Forms to utilize its connector. With that said, you also need to ensure that you have a Forms connection setup under Data > Connections + New connection:

NewConnectionForms.pngYou can mix/match connectors within a Flow utilizing different credentials. You assign the specific credentials in each step via the step's My connections options, example:

Credentials.png

If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE.

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4 REPLIES 4
Brad_Groux
Community Champion
Community Champion

You need a license to Microsoft Forms to utilize its connector. With that said, you also need to ensure that you have a Forms connection setup under Data > Connections + New connection:

NewConnectionForms.pngYou can mix/match connectors within a Flow utilizing different credentials. You assign the specific credentials in each step via the step's My connections options, example:

Credentials.png

If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE.

Thanks for your help! Seems I need to move from Office 365 Family to a business subscription of some sort for my idea to work.

I have the same problem.

There isn´t any hint why I can´t geta connection frompower automate to microsoft forms. Some other ideas?

surfaceLover
New Member

Make sure your admin MS 365 payment method is valid by logging to Microsoft 365 admin center.

My case was my credit card expiration date has passed WITHOUT ANY warning message from MS.

I understand my case is basic but worth checking it.

Hope this help!

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