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Workday HCM Connector - Issues in connection



We intend to perform some automated linkage between SharePoint and Workday HCM through MS flow.  We are using OOTB Workday HCM connector. As per the documentation, Workday HCM connector requires the following parameters;


Workday endpoint


Your Workday account endpoint URL (format: https://<WORKDAY_HOSTNAME><tenant name>)

User name


Your Workday account user name (format: <user>@<tenant name>)


Your Workday account password


Our workday details are as follows:


> Instance URL :<COMPANY_NAME>

> User Name: email ID


My Connection details are:

Workday EndPoint :<COMPANY_NAME>

username: emailID

Password: password


The connection shows in connected state. However, when i use the connection I get the following error message;


The error response body was not a valid SOAP error response. The response body was: 


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "">
<html xmlns="" xml:lang="en" lang="en">
	<meta http-equiv="Content-type" content="text/html; charset=UTF-8"/>
	<link rel="stylesheet" type="text/css" media="screen, projection" href="/css/main.css" />
<!-- finish header -->

<div id="content">

<h1>Not Found</h1>

<p>The requested URL  was not found on this server.</p>


<!--  start footer -->





Community Support Team
Community Support Team

Re: Workday HCM Connector - Issues in connection

Hi @namit_gupta,


Does your issue still exists?

Could you please share a screenshot about your issue?

The error message that you provided told that  "The requested URL  was not found on this server", I find that the User name should be with type: <user>@<tenant name>, and you provide the email ID. Please take a try to create a new connection will requested type.


Best regrads,


Level: Powered On

Re: Workday HCM Connector - Issues in connection



Thanks for your reply!


The isssue still exists. As far as the username is concerned, I have entered the username which I used to login to the workday, which in my case is the email ID. 


Is there a workday specific username as well? How do i find that? The error screenshot is as follows;


Are there any video tutorials for using the Workday HCM connector for MS flow?

Screenshot 2018-12-05 at 8.24.56 AM.png

Level: Powered On

Re: Workday HCM Connector - Issues in connection


You need to determine the Workday endpoint url by looking into the wsdl generated by workday. This article has details about how to generate wsdl :


I hope you have replaced the "service" part in the url. Ex: Human_Resources is the HR service. Unfortunately the Flow connector documentation does not give much details about this. 

Level: Powered On

Re: Workday HCM Connector - Issues in connection

I'm running into the exact same issue. Were you able to figure out a resolution?

Level: Power Up

Re: Workday HCM Connector - Issues in connection

This is working for me by using the following URL format in my Flow Connection:




Also, don't forget to use the format <username>@<tenant> for User Name field in the Connection configuration screen.

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