Showing results for 
Search instead for 
Did you mean: 
New Member

collect form responses in flow

I am trying to create a flow that collects the answers of a forms, but this one giving connection error. I am using an non-corporate email account. is there any restriction?
Super User III
Super User III

@Leandro_Guido :

Can you post a screen shot of your Flow - that will make it much easier to assist.


If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

New Member

Hi Scott, thanks for the feedback.

The first screen shows that the connection is created and OK with Forms.

The second screen shows the error in the flow when trying to access the form with the
credentials of the connection,

and the third screen shows the error


This is likely an issue with either your Forms account, or your cached credentials (username/password) within Flow. Please log in to using the credentials to insure that your account is operating normally.

If your Forms account is working when you log in, navigate to the Data > Connections page in Flow: 


Then navigate to the Microsoft Forms connetor, and choose either Switch account to re-login with your credentials, and/or Delete the connection and re-add it, example: Verify.png

Once you've update your credentials in the connections page, insure that you are using the correct login under My connections on the Forms action, example: 


If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!


New Member

Thanks for the reply. I did all the procedures and didn't solve it. The access account is a free product. Is there any restriction on that? I realized that when creating the connection, the expression  "live. com # " is automatically created

Helpful resources

Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

Users online (53,027)