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Leandro_Guido
Level: Power Up

collect form responses in flow

I am trying to create a flow that collects the answers of a forms, but this one giving connection error. I am using an outlook.com non-corporate email account. is there any restriction?
 
4 REPLIES 4
Super User
Super User

Re: collect form responses in flow

@Leandro_Guido :

Can you post a screen shot of your Flow - that will make it much easier to assist.

 

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Scott
Leandro_Guido
Level: Power Up

Re: collect form responses in flow

Hi Scott, thanks for the feedback.

The first screen shows that the connection is created and OK with Forms.
tela1.jpg


The second screen shows the error in the flow when trying to access the form with the
credentials of the connection,


tela2.jpg
and the third screen shows the error
tela3.jpg

 

Highlighted
Super User
Super User

Re: collect form responses in flow

This is likely an issue with either your Forms account, or your cached credentials (username/password) within Flow. Please log in to forms.microsoft.com using the credentials to insure that your account is operating normally.

If your Forms account is working when you log in, navigate to the Data > Connections page in Flow: 

Connections.png

Then navigate to the Microsoft Forms connetor, and choose either Switch account to re-login with your credentials, and/or Delete the connection and re-add it, example: Verify.png

Once you've update your credentials in the connections page, insure that you are using the correct login under My connections on the Forms action, example: 

DynamicsConnector.png

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

 

Leandro_Guido
Level: Power Up

Re: collect form responses in flow

Thanks for the reply. I did all the procedures and didn't solve it. The access account is a free product. Is there any restriction on that? I realized that when creating the connection, the expression  "live. com # " is automatically created

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