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aaroh_bits
Resolver I
Resolver I

connection not configured for this service

Hi All,

 

Background Info

 

  • Using Power Apps and Power Automate with back end as Dataverse.
  • All Artefacts are under a Solution with maker.powerapps.com for ease to move to environments at later stage.   
  • We need to generate PDF via OneDrive (no premium connector)  and send email to end user when workflow completes.

What Works:

 

  • As flow owners for that workflow and has following connections

    aaroh_bits_0-1618457635286.png

     



  • Once workflow kicks in a success message in Power Apps is shown asaaroh_bits_6-1618457780193.png

     

  • Submit button action in Power Apps is as follows:

 

 

If(
   Not(IsSubmitError),
    IfError(
        PurchaseRequestApprovalSubmission.Run(Text(HelpDeskWorkflow)),
        UpdateContext({IsSubmitError: true});
        Notify(
            "The workflow was failed to start. Message: " & ErrorInfo.Message & "& Error Kind" & ErrorKind,
            Error
        ),
        UpdateContext({IsSubmitError: false})
    )
);

 

 

What does not work

Other non- flow owners do not trigger the workflow

 


  • User Alex as following connection and OneDrive connected for Alex’s account.
    aaroh_bits_2-1618457635295.png
  • But when I clicks on Submit  workflow, he gets this error

     

    aaroh_bits_3-1618457635296.png

  • Tried may other options such as
  • We removed the OneDrive action inside flow, then re-add back. Then updating the connection reference inside the app.
  • We ensured there’s no other dummy connection inside the flow. Then updating the connection reference inside the app.
  • We Deleted the OneDrive connection that connects to the flow, then re-add back. Then updating the connection reference inside the app.
  • We created another dummy app, trigger the workflow, then the error message shows up as: “HelpDeskWorkflow.Run failed: connection not configured for this service”.
  • We created another dummy app, create another dummy flow, both are outside the solution, the workflow triggers just fine.
  • We Exported the flow package (.zip), then import back to the environment.
  • With the imported flow package (.zip), we created another dummy app and trigger the workflow, it works as per normal again. The flow was imported outside the solution and can’t be added into the solution.

 

Stumbled into a quite a few of issues in the community forum

PowerApps Flow Error : "Connection not configured for this service", when its in included in the Managed Solution and deployed

https://powerusers.microsoft.com/t5/Building-Power-Apps/PowerApps-Flow-Error-quot-Connection-not-con...
My experience with connector/connection problems, and multiple connections to same connector  
https://powerusers.microsoft.com/t5/Connecting-To-Data/My-experience-with-connector-connection-probl...

Connection not configured for this service (with Microsoft Support ticket details )

https://powerusers.microsoft.com/t5/Building-Power-Apps/Connection-not-configured-for-this-service/m...

Any suggestions or pointer will be greatly appreciated.

@martinav @CFernandes  @jinivthakkar  @Pstork1  @v-xida-msft 

25 REPLIES 25
indhaa
Impactful Individual
Impactful Individual

Hi

 

Check by going to the Powerapps datasource. Check the status of the flow connection. If it say Not Connected, remove and ADD the flow again. This will restore the connection.

well it is not connected. but the thing is i want the solution to be managed and not allow app configurations.

i tried several ways since the app and flow was not initially created in the solution but added later on.

I dont want to allow users in other tenants to customize.

Is there any other way?

indhaa
Impactful Individual
Impactful Individual

Hi

 

If you don't give the rights, they won't be able to customize.
When I try exporting, every time one flow connection goes away and others remain intact. I don't have any idea why I'm having issue with that flow. Most of the solution provided in the community was to reconnect. So in order to do that , you need to export unmanaged solution. 

 

I'm sorry I was no help.

Thank you for your response!

There are several bugs that needs to be fixed in order for exporting solution to function properly.

These are known issues

Do i handle the rights from the new tenant? Since i dont have much experience with the admin center and user roles. Can i prevent that from my tenant?

indhaa
Impactful Individual
Impactful Individual

Hi

 

When sharing the App with others, if you don't assign co-owners they cannot edit the app. I meant like that we can restrict customization. Hope that what you need

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