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Super User
Super User

excel connector not available

Team the connector to excel has suddenly disappeared for me.

 

I am having trouble to read an excel sheet - so I removed the connector as suggested in one post and want to add it again - however it seems to be gone.

 

I also deleted and readded One drive for business as precausion - yet without any success

 

 

Here the error msg I receive when trying to read file

{
  "status"400,
  "message""Unable to open excel file. File may be corrupted. Please use Excel to recover the file and try again.\r\nclientRequestId: ec252bb3-ae35-472e-b0e7-76f723840011",
  "source""excelconnectionprovider-westus.tip0-westus.p.azurewebsites.net"
}

 

I disabled and now try to reenable flow.

this fails with 

Encountered internal server error. The tracking Id is 'b4505320-c861-4bf0-b54a-657962999db5'.

 

Excel_2-5-2018 7-22-49 AM.jpgecxel connection not available

when saving:

Some of the connections are not authorized yet. If you just created a workflow from a template, please click Continue to add the authorized connections to your workflow before saving.

 

Seems that the connection to OneDrive is failing:

Invalid_Connection_2-5-2018 7-38-25 AM.pngAdding a new connection does not help
Excel_Connections_Nr2_2-5-2018 7-46-28 AM.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: excel connector not available

Hi @ErichH,

 

The first error message told that your excel file may be corrupted, please check if the excel file could be opened via Microsoft Excel editor on your side. If the excel file is corrupted, please re-create a new excel file on your side.

 

I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:16.JPG

The flow works successfully as below:17.JPG

 

 

In addition, your second error seems to be a authentication failure, please consider take a try to fix your authentication failure with the following article:

Authentication failures

 

Also please take a try to clear the cache of your browser and re-create your flow to check if the issue is solved. Besides, please make sure that you create a connection to Excel connector with an account which has access to Excel connector.

 

Best regards,

Kris

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 REPLIES 2
Community Support Team
Community Support Team

Re: excel connector not available

Hi @ErichH,

 

The first error message told that your excel file may be corrupted, please check if the excel file could be opened via Microsoft Excel editor on your side. If the excel file is corrupted, please re-create a new excel file on your side.

 

I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:16.JPG

The flow works successfully as below:17.JPG

 

 

In addition, your second error seems to be a authentication failure, please consider take a try to fix your authentication failure with the following article:

Authentication failures

 

Also please take a try to clear the cache of your browser and re-create your flow to check if the issue is solved. Besides, please make sure that you create a connection to Excel connector with an account which has access to Excel connector.

 

Best regards,

Kris

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Super User
Super User

Re: excel connector not available

I deleted one drive for business and readded it. After some "fixing connection" work the flow was running well again.

 

Indeed the excel file seemed to have been corrept. Once I created a new version things started to work again.

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