cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Oliver_McErlane
Level: Powered On

"When a new email arrives" connector issue

Hi,

 

When I try and set up a flow that sends an alert to a private inbox that the user has recieved an email in their corporate account, I get the error below.

What criteria/permissions does my Office 365 account need in order to set this up for different accounts?

 

Thanks,

Ollie

 

 

Please check your account info and/or permissions and try again. Details: REST API is not yet supported for this mailbox. This error can occur for sandbox (test) accounts or for accounts that are on a dedicated (on-premise) mail server. clientRequestId: 6487430D-F078-40CB-9CC1-3C6A11E70F1D serviceRequestId: 12e2bf14-50aa-4c13-b700-7c4a091f2ffe

 
2 REPLIES 2
Rebetcha
Level 10

Re: "When a new email arrives" connector issue

You need at least read permissions on the accounts Inbox whith the account you use in your the Office 365 Outlook connection. 

Since the error mentions 'REST API is not yet supported for this mailbox' I am curious what connectors you use and you have set up your Flow. Can you share some screenshots?

Super User
Super User

Re: "When a new email arrives" connector issue

Hi,

 

Please have a look at this thread.

 

https://powerusers.microsoft.com/t5/Using-PowerApps/rest-api-is-not-yet-supported-for-this-mailbox/t...



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!



Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors
Users Online
Currently online: 332 members 5,652 guests
Please welcome our newest community members: