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TexasBI
Frequent Visitor

skipped

Hello,

 

I have the most simple flow ever with. I want an email to be sent when an Opportunity closes as Won in Dynamics 365. I keep getting a skipped for some reason. The triigger is our Dynamics 365 CRM / Opportunities entitiy ; the condition is when the status is equal to Won; then send an email.  Why is it being skipped??

9 REPLIES 9
Community Support
Community Support

Re: skipped

Hi @TexasBI,

 

I choosed  the Opportunities entity but it does not contain the status dynamic content:

Capture.PNG

 

Would you please share your configuration in this flow?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TexasBI
Frequent Visitor

Re: skipped

Hey @v-monli-msft

 

Here is the configuration

 

Capture.PNG

Community Support
Community Support

Re: skipped

Hi @TexasBI,

 

OK, I'm testing on this. Will update later.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TexasBI
Frequent Visitor

Re: skipped

Hey @v-monli-msft,

 

Have you tested ?

Community Support
Community Support

Re: skipped

Hi @TexasBI,

 

I got one Opportunity's status changed to Won and then my flow has one run like this:

Capture.PNG

 

Did you get the same result?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TexasBI
Frequent Visitor

Re: skipped

Hey @v-monli-msft

 

It still says it failed. Do I need to do something in Dynamics because i made the most simple flow ever and it gets Skipped?? this one I made was just to send me a new email when a new opportuntiy is created .

 

Capture.PNG

Community Support
Community Support

Re: skipped

Hi @TexasBI,

 

What did you mean by skipped? Did you mean that the flow won't fire at all when you update the opportuntiy with "won" status? If so, please try to reconnect your Dynamics  connection and test again.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TexasBI
Frequent Visitor

Re: skipped

Hey @v-monli-msft

 

Its says its successfull but I never got an email

 

Capture.PNG

Anonymous
Not applicable

Re: skipped

I have a super simple flow that does the same thing.  It doesn't fail, it just skips 75% of the time, but there is nothing to indicate the flow should not have been successful.  It is also a flow that sends an email.

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