After PowerApps (17.08.2017) update in "Data Integration" section I'm unable to add new "Connection set" consists of "Dynamics 365 Sales", "CDS" and "Dynamics 365 for Operations" connectors because of error (pic. 1):
(The remote server returned an error: (401) Unauthorized.), Unable to retrieve businessUnit for CRM environment: https://europe-001.azure-apim.net/apim/dynamicscrmonline/123456789abcdef0123456789abcdef0/datasets/mytestcrm.crm4/tables/businessunits/items?$select=name Session id: 12345678-90ab-cdef-1234-567890abcdef
The issue also detected in the Flow, during attempt to use "Dynamics 365 Sales" connector on step when I should choose "Entity name" I'm getting error (pic. 2):
Could not retrieve values. error executing the api /datasets/mytestcrm.crm4/tables
CRM instance is online, accessible and works fine.
In "Azure Logic Apps" the CRM connector works fine.
Solved! Go to Solution.
Any recent changes has bee nunder the Dynamics 365 side? Specially Authentication related?
Please take a try to update the authentication information stored under the Dynamics 365 connection.
Check to see if that helps.
The List records action for the Dynamics 365 works from my side:
I also get the same error. I also tried to setup a new Dynamics 365 connection. Is this error maybe related to our CRM instance running in EMEA? Are they not supported or maybe it has just not been tested?
You can not change the region of the CRM-System easily. So if our EMEA instance is the reason for the connection error I assume it is not supported. I just pinged one of the PMs to ask for help.
Continue your learning in our online communities.
Let's thank our top community contributors
Features releasing from October 2019 through March 2020
Coming to a city near you
Fill out a quick form to claim your user group badge now!
Connect, share, and learn with your peers year-round
Features releasing from April 2019 through September 2019!