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ivan_n
Level: Powered On

Camera on Huawei with powerapps ver 3.19052.15 not working

Hello,

 

We have a problem on Huawei Honor 9 Lite / Huawei p 20 lite with previewing pictures captured by camera ( via add image feature).

 

PA.jpg

In case if we are using web version of the app on same devices, pictures nicely going to preview.

 

 

Powerapps version 3.19052.15

Session id: 43623d05-c027-41d3-8fe7-0e91f5edda43

4 REPLIES 4
Community Support Team
Community Support Team

Re: Camera on Huawei with powerapps ver 3.19052.15 not working

Hi @ivan_n 

 

Do you mean the camera not working well on your Huawei Phone/

Could you please try to republish the app and test whether the issue is fixed?

 

Best Regards.

Yumia

ivan_n
Level: Powered On

Re: Camera on Huawei with powerapps ver 3.19052.15 not working

Hello @v-yuxima-msft ,

 

This issue unfortunately still actual.

 

I uploaded 2 videos, it probably will explain better with what is a problem

 

https://youtu.be/q8Fc3fxTIvA - How it should work

https://youtu.be/jE7kKePCjUw - How it working on Huawei phones

 

 

Update: The same problem with Xiaomi  MA2 lite phone

                                              On Xiaomi redmi 3 Pro all is ok

 

atte
Level: Powered On

Re: Camera on Huawei with powerapps ver 3.19052.15 not working

We have exactly the same problem with Huawei and Honor. We have several users using the same canvas app. iPhones and OnePlus devices work fine, but at least part of Huawei and Honor devices do not capture the image. Even some Huawei device, which did work before, is not working with new version of the application.

 

I tested this with new blank app, where is nothing else but this add picture control and still the same result. PowerApps Mobile and Android are both updated to latest versions.

When our app is run in Chrome the AppendMediaButton.Media is captured correctly as an image, but not in PA Mobile.

 

Same error reported with Nexus as well:

https://powerusers.microsoft.com/t5/General-Discussion/Add-Picture-control-not-working-on-Nexus-6P-A...

 

 

atte
Level: Powered On

Re: Camera on Huawei with powerapps ver 3.19052.15 not working


@atte wrote:

We have exactly the same problem with Huawei and Honor. We have several users using the same canvas app. iPhones and OnePlus devices work fine, but at least part of Huawei and Honor devices do not capture the image. Even some Huawei device, which did work before, is not working with new version of the application.

 

I tested this with new blank app, where is nothing else but this add picture control and still the same result. PowerApps Mobile and Android are both updated to latest versions.

When our app is run in Chrome the AppendMediaButton.Media is captured correctly as an image, but not in PA Mobile.

 

Same error reported with Nexus as well:

https://powerusers.microsoft.com/t5/General-Discussion/Add-Picture-control-not-working-on-Nexus-6P-A...

 

 


Don't know if this helps, but while trying different camera apps in Huawei (did not help), one was giving this error message in PowerApps Mobile:

 

Error occurred:

Capture picture android.hardware.camera2.CameraAccessException: CAMERA_ERROR (3): submitRequestList:283: Camera 0: Got error invalid argument (-22) after trying to submit capture request