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LuisAlessio
Level: Power Up

Error when creating App from template

Hi,

 

I am trying to create an App for tasks control with a business account from my job. 

When I try to start from any of the available templates, I got the error:

 

"Error

We couldn't create your app

 

more:

Service call to copy assets failed.

 

Session ID: 8688f59f-5956-4824-9d5e-61e9485c5dd3"

 

Any idea why?

 

Thanks in advance.

Kind regards,

Luis

1 REPLY 1
Community Support Team
Community Support Team

Re: Error when creating App from template

Hi @LuisAlessio,

 

Which browser are you using?

Do all the templates return this error message?

I have tried to start apps from templates on Edge, no error message occurs.

Please try to clear caches and cookies and try again, which will always be helpful.

If you are still having the issue, please feel free post back.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
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