cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
LuisAlessio
Level: Power Up

Error when creating App from template

Hi,

 

I am trying to create an App for tasks control with a business account from my job. 

When I try to start from any of the available templates, I got the error:

 

"Error

We couldn't create your app

 

more:

Service call to copy assets failed.

 

Session ID: 8688f59f-5956-4824-9d5e-61e9485c5dd3"

 

Any idea why?

 

Thanks in advance.

Kind regards,

Luis

2 REPLIES 2
Community Support Team
Community Support Team

Re: Error when creating App from template

Hi @LuisAlessio,

 

Which browser are you using?

Do all the templates return this error message?

I have tried to start apps from templates on Edge, no error message occurs.

Please try to clear caches and cookies and try again, which will always be helpful.

If you are still having the issue, please feel free post back.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
reidwall
Level: Power Up

Re: Error when creating App from template

I'm trying the same thing and get a similar message. When copying the Shoutout app, I get a message "Make your own version of this app by connecting to data storage, such as OneDrive" and a button "Make my own app". When clicking the button I get "Service call to get app templates failed". Seems someone at Microsoft would have had this fixed if it's been happening since February. Guess not. Smiley Sad

Helpful resources

Announcements
firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

SecondImage

PowerApps Monthly Community Call

Next Wednesday, August 21st at 8am PDT

Top Community Contributors for July 2019

Top Community Contributors for July 2019

Let's thank our top community contributors

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

FirstImage

Power Platform World Tour

Coming to a city near you

thirdimage

PowerApps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

FourthImage

Join PowerApps User Group!!

Connect, share, and learn with your peers year-round

FifthImage

Dynamics 365 and Power Platform April 2019 Release notes

Features releasing from April 2019 through September 2019!

SixthImage

Power Summit Australia 2019

August 20-23rd 2019

Users Online
Currently online: 28 members 3,859 guests
Please welcome our newest community members: