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david_castillo
Level: Powered On

People Picker - No Results but Displays the Dropdown

Hey there,

 

Our company is currently utilizing PowerApps to create different forms to start our workflow (via Flow/SharePoint). Our back-end for our People Picker is a SharePoint list and the column type is Person/Group.

 

Just yesterday, the people picker was working perfectly. Now as we are doing our tests again, it is not working. What happens now is that when I type a name, a dropdown is displayed but with no results. If I click on a blank dropdown value, it will seem like it acknowledged my click on that value and will close the dropdown but will not display any names.

 

When I repeat typing my name or any name, it doesn't appear anymore and I have to reload the page, but after reloading, dropdown still appears as blank. Note: Checking on SharePoint and creating a new record based on that, and also using Customize Forms in PowerApps seems to display the dropdown correctly.

 

Here is the link to what I mean:

 

http://uploads.technograffy.com/ebf32091e7e8 

 

I have not done anything yet to trigger such issues before, it's the first time this has happened to all of the company's applications.

 

 

David

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: People Picker - No Results but Displays the Dropdown

Hi @david_castillo,

 

Just an update -- This issue has been fixed already.

 

Please take a try to re-create a new connection to the SP list data source within your app, then check if the issue still exists.

 

If the issue still exists, please take a try to delete the Person type column within your SP list, and re-create it again, then try it again within your app, check if the issue is solved.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
4 REPLIES 4
ShwetaSaharawat
Level: Powered On

Re: People Picker - No Results but Displays the Dropdown

Hi ,

 

Any idea if this is an intermittent behavior and when is it going to be fixed?

Highlighted
PowerApps Staff tahoon
PowerApps Staff

Re: People Picker - No Results but Displays the Dropdown

We are aware of this issue and apologize for the disruption. A fix will be available very soon.

PowerApps Staff tahoon
PowerApps Staff

Re: People Picker - No Results but Displays the Dropdown

The fix has been deployed. If you have already published an app with the bug, you will have to open the app in PowerApps Studio and re-publish to get the fix. We apologize for the inconvenience and are reviewing how we can prevent similar incidents from happening in future.

 

Please let me know if you still are having problems with this issue.

Community Support Team
Community Support Team

Re: People Picker - No Results but Displays the Dropdown

Hi @david_castillo,

 

Just an update -- This issue has been fixed already.

 

Please take a try to re-create a new connection to the SP list data source within your app, then check if the issue still exists.

 

If the issue still exists, please take a try to delete the Person type column within your SP list, and re-create it again, then try it again within your app, check if the issue is solved.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.