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JorPowerViking
Level: Powered On

Performance issue Desktop vs Web

hi guys,

I am working on a PowerApp that is currently in beta. The customer that requested this PowerApp had complaints regarding long waiting times if data was beeing loaded. At first i thought this was a bit odd because when I was testing the App (on web) the performance was outstanding. But when the customer showed me the issue she was complaining about on her device the waiting times where at least 20 times slower. At that point i noticed that she was using the desktop version of powerapps to open thet app. 

After some testing on my own device it really seemed that the problem only occured in the desktop version of the power App. Does anyone know why the desktop version has a harder time loading the data needed? 

Any tips on how to go about fixing this?


1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Performance issue Desktop vs Web

Hi @JorPowerViking ,

 

Sorry but I haven't encountered such issue before. Can you please ask the user to change another desktop to test? Also, please refer to below documentations for performance considerations:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips

https://powerapps.microsoft.com/en-us/blog/performance-considerations-with-powerapps/

 

It is also recommended to use web version instead as we will be focused on the web studio which allows us to innovate faster and makes sure every maker can always use the latest features. 

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
1 REPLY 1
Community Support Team
Community Support Team

Re: Performance issue Desktop vs Web

Hi @JorPowerViking ,

 

Sorry but I haven't encountered such issue before. Can you please ask the user to change another desktop to test? Also, please refer to below documentations for performance considerations:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips

https://powerapps.microsoft.com/en-us/blog/performance-considerations-with-powerapps/

 

It is also recommended to use web version instead as we will be focused on the web studio which allows us to innovate faster and makes sure every maker can always use the latest features. 

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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